Outlook Windows Classic Outlook for Windows For education

2 answers

Why does my mouse arrow disappear while using outlook?

My mouse just stopped being visible while I am using Outlook, and this is very, very, frustrating because my permission wasn't given to make these changes, and now I can't find anything, can't open emails, can't copy and paste, and the list goes on and…

asked

Robert May 10

edited a comment

Gabe Bratton 401 Microsoft Employee Moderator

2 answers

I keep getting asked to log into old school account

I keep getting asked to log into my old school office account. I have removed it from Work/school accounts and removed it as an account in general. It keeps popping up

asked

Victor Goller 0

commented

Jay Tr 6,310 Microsoft External Staff Moderator

2 answers

problems swtiching from classic outlook to new outlook and back

Having problems with classic outlook. In the text of email messages received from others, it has been displaying a tiny font size whichis indented by 2 inches. When I go into Outlook to change the default email settings for the appearance of text in…

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Michael First MD 0

commented

Liora D 8,085 Microsoft External Staff Moderator

2 answers

Microsoft login

I’m trying to login into my college account on Microsoft. I cannot for the life of me remember the password. And when I try to reset my password, it’s asking me for a code from the authenticator app. However, the app has logged me out of my Microsoft…

asked

Sasja Elliott 0

answered

Lia V 3,550 Microsoft External Staff Moderator

3 answers

How do I fix my calendar view to show month AND selected day appointments on the right?

My calendar view has changed and I can't figure out how to get my preferred view back. I was previously able to view the month in the center of the screen and then on the right side a column that showed all appointments for a selected day in the month.…

asked

Blaylock, Brooke-Tailor M 45

commented

Julie-Hu 5,110 Microsoft External Staff Moderator

3 answers

Adding one exchange account from work and one personal account doesn't work in Outlook classic

I am trying to have one personal Outlook.com account and one work Exchange account coexist in Outlook Classic. It does not work at all; Outlook New doesn't even show the option, Outlook Classic keeps crashing, and signing in to the personal account 1000…

asked

Shreenanda Ghosh 20

commented

Viego An 5,815 Microsoft External Staff Moderator

2 answers

Acount has been locked

hi my name is andrew i am a student and i have many files i need to save on drive on my other account but every time i try signing in it says your account has been locked although when i try to unlock it with phone verification it tells me every time…

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اندرو عماد عبد الملاك يعقوب 0

commented

Sophie N 8,600 Microsoft External Staff Moderator

2 answers

After using first time the passcode to access my outlook email account, can't access it only the new one forced on me

This morning when trying to open my email account in outlook I was forced to use for the first time my laptop passkey, now i can't access my original email account in outlook only the new one also forced on me to create after the first time a passkey on…

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anna pateman 0

commented

Jeanie H 7,850 Microsoft External Staff Moderator

2 answers

I can't add my school Microsoft mail to outlook. This is the troubleshoot message I have:

{"SessionId":"c0a54d29-9d0b-ec4f-8430-7972d4ce0dc8","Timestamp":1764363378113,"Error":"CONNECTFAILED undefined"} How can I fix it?

asked

Kalina Savova Stoyanova 0

commented

Kristen-L 7,360 Microsoft External Staff Moderator

2 answers

Correlation Id: [Moderator note: personal information removed] Timestamp: 2025-11-26T13:17:04.000Z DPTI: [Moderator note: personal information removed] Message: An unexpected error occurred. Tag: 7ita9 Code: 3399811147

Correlation Id: [Moderator note: personal information removed] Timestamp: 2025-11-26T13:17:04.000Z DPTI: [Moderator note: personal information removed] Message: An unexpected error occurred. Tag: 7ita9 Code: 3399811147

asked

Accounts 20

edited the question

Liora D 8,085 Microsoft External Staff Moderator

2 answers

High severity alert in school outlook, what to do

Hi Guys, Can you help me here. We are trying to find out exactly what has happened here in our school for this High Severity Alert to have been triggered. This user is a teacher in the school and she has no idea why this alert was issued? Is there…

asked

Derek Hobbs 20

edited an answer

Hani-N 5,515 Microsoft External Staff Moderator

2 answers

Creating 12 accounts for one time use

We need to create 12 student email accounts for a one-time use of receiving an email for a third-party product. Is there any way to having those accounts created for the one-time email exchange and then given back after the email is received for later…

asked

Christopher Cummins 20

accepted

Christopher Cummins 20

1 answer

Recall and already sent email

How do I recall an already sent email when the "Recall" button is blacked out?

asked

Jane Doe 0

edited an answer

Ruby-N 6,145 Microsoft External Staff Moderator

2 answers

Problemas de inicio de sesión

Tengo un problema debido a que no puedo iniciar sesión desde mi cuenta institucional debido a que me pide el acceso de authenticator pero no está dada de alta en la aplicación entonces no puedo acceder ni dar de alta la cuenta y ya no tengo acceso

asked

Erick Herrera Gutierrez 20

accepted

Erick Herrera Gutierrez 20

4 answers

When I use my calendar, and view it monthly, I cannot see my tasks for each day on the right side of the screen.

When viewing my calendar in the monthly version, I cannot see my tasks for the day, which were previously located on the right side of the screen. I know I can click the "My day" icon at the top and it will show my tasks. This is different, and…

asked

Kameron Peterson 60

commented

Ryan-N 8,555 Microsoft External Staff Moderator

1 answer

your mailbox has temporarily moved to Microsoft Exchange server

Your mailbox has temporarily moved to Microsoft Exchange server

asked

Lyc�e Fran�ais Louis Pasteur 20

accepted

Lyc�e Fran�ais Louis Pasteur 20

1 answer

How remove a recently added tab from the ribbon in classic Outlook

I added the Developer to the Home tag on Outlook. I now want to remove it. When I go to Customize Ribbon/Customize the Classic Ribbon, the only relevant choice appears to be Reset. However, I do not want reset everything in the tab; I only want to…

asked

Reid-7439 20

edited an answer

Killian-N 6,830 Microsoft External Staff Moderator

2 answers

interface or software for comparing duplicate contacts

I have many duplicate contact entries in Outlook which I would like to clean up. I find the interface in Outlook really helpful that appears if I mistakenly start add a new contact when I already have a contact for that person. The side by side…

asked

Reid-7439 20

edited an answer

Chris Duong 5,245 Microsoft External Staff Moderator

2 answers

Problems with Authenticator

I try to log in in my account but ask me to give a code in Authenticator, and when I go into Authenticator to set up the account for it to give me codes I can’t set the account because it also ask for codes from the Authenticator, how can I change this?

asked

Fernando Soriano 20

commented

Lia V 3,550 Microsoft External Staff Moderator

1 answer

I can't open my authenticator app on my mobile device.

I'm trying to login to my school account to register for classes, but I can't because the authenticator app is not letting me open my account there and obtain the verification code.

asked

Tyke Timothy Tampus 0

commented

Darren-Ng 5,880 Microsoft External Staff Moderator

Outlook | Windows | Classic Outlook for Windows | For education

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806 questions with Outlook | Windows | Classic Outlook for Windows | For education tags

Why does my mouse arrow disappear while using outlook?

I keep getting asked to log into old school account

problems swtiching from classic outlook to new outlook and back

Microsoft login

How do I fix my calendar view to show month AND selected day appointments on the right?

Adding one exchange account from work and one personal account doesn't work in Outlook classic

Acount has been locked

After using first time the passcode to access my outlook email account, can't access it only the new one forced on me

I can't add my school Microsoft mail to outlook. This is the troubleshoot message I have:

Correlation Id: [Moderator note: personal information removed] Timestamp: 2025-11-26T13:17:04.000Z DPTI: [Moderator note: personal information removed] Message: An unexpected error occurred. Tag: 7ita9 Code: 3399811147

High severity alert in school outlook, what to do

Creating 12 accounts for one time use

Recall and already sent email

Problemas de inicio de sesión

When I use my calendar, and view it monthly, I cannot see my tasks for each day on the right side of the screen.

your mailbox has temporarily moved to Microsoft Exchange server

How remove a recently added tab from the ribbon in classic Outlook

interface or software for comparing duplicate contacts

Problems with Authenticator

I can't open my authenticator app on my mobile device.