1,582 questions with Microsoft 365 and Office | Subscription, account, billing | Other | Windows tags

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2 answers One of the answers was accepted by the question author.

Can Microsoft Founders Hub startups extend Microsoft 365 Business Premium beyond the 1-year benefit or continue on a subsidized startup pricing plan?

As our one-year benefit period is nearing completion, we are requesting guidance on continuing Microsoft 365 access in a startup-friendly manner. We are therefore requesting support on one of the following: An extension of the Microsoft 365 Business…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-13T10:11:27.2+00:00
Nachie 20 Reputation points
accepted 2025-12-13T14:20:42.0266667+00:00
Nachie 20 Reputation points
3 answers

I can't log in my other account.

My other account for gaming keeps saying I can't log in because of too many failed attempts. When I try to recover it, it tells me to just change the password which I did. Then when the password is changed, I try to log in and still get the message that…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-11T18:30:30.44+00:00
Jeffrey Craeghs 0 Reputation points
edited the question 2025-12-12T20:52:32.15+00:00
Stefan Blom 324K Reputation points MVP Volunteer Moderator
4 answers

I want to change my email id

I would like to inform you that I want to change my email id please suggest me how to change

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-10T05:31:18.77+00:00
Pramod Verma 0 Reputation points
commented 2025-12-11T05:50:25.19+00:00
Jade-T 8,530 Reputation points Microsoft External Staff Moderator
2 answers

Cant change expired personal subscription to Family

My family member cannot switch from her expired personal subscription to our family-shared subscription, as it keeps showing only the option to renew the old subscription. I dont want to renew the personal one.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-10T07:08:19.7766667+00:00
Uyen Le Ngoc Phuong 0 Reputation points
answered 2025-12-10T07:53:06.5066667+00:00
Randy Baroja 19,200 Reputation points Independent Advisor
1 answer

Accout cancelation

I have another account and would like to cancel this. How do I go about it, please.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-08T22:03:00.9533333+00:00
Samuel Sule 0 Reputation points
answered 2025-12-08T22:36:17.7866667+00:00
Estrella721 29,300 Reputation points Independent Advisor
1 answer

Veterans Affairs Credit Card charged without Authorization-

The account for the Veterans Affairs Hospital credit card was charged without authorization. I will dispute with the USBank account and request refund. I have tried to call customer service but it reads my number and automatically hangs up. I would…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-08T13:24:45.4+00:00
Joseph Burt 0 Reputation points
answered 2025-12-08T14:02:37.3366667+00:00
EmilyS726 186.4K Reputation points Independent Advisor
1 answer

I have major personal and business 365 clashes and no admin account so i cant sign in

this is infuriating that microsoft keeps bouncing me around and i can get my problem fixed online. i need to talk to someone asap.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-07T20:25:54.2466667+00:00
Mark Hansen 0 Reputation points
answered 2025-12-07T20:26:03.2933333+00:00
Q&A Assist
1 answer

Extension of MS365 after laptop purchase

I recently purchased a new HP laptop that has a year of free MS365. I already had a subscription so was told the new purchase would extend that subscription. It has not. How do I extend that subscription of MS365? Do computer names and pin number…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-07T18:34:56.7833333+00:00
LuLu 0 Reputation points
answered 2025-12-07T19:15:22.5333333+00:00
John Jefferson Doyon 47,825 Reputation points Independent Advisor
1 answer

Failure in payment for subscription for Microsoft 365 Family

I tried many credit cards to pay for subscription for Microsoft 365 Family, but everytime I key in my credit card information correctly, the system showed error that my details are wrong. This happened even i try with different devices and cards. Please…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-06T15:05:13.3533333+00:00
Yew 0 Reputation points
edited a comment 2025-12-06T17:43:16.09+00:00
Muhammad Fadhil 0 Reputation points
2 answers

Please remove service charge unused computer

Microsoft charged a service charge on a cancelled subscription

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-05T18:46:04.9666667+00:00
Clem Adams 0 Reputation points
answered 2025-12-05T19:35:42.1233333+00:00
Rez 12,905 Reputation points Independent Advisor
2 answers

How can I update my subscription from Personal to Classic when my email linked to my account no longer exists

I want to change my subscription back to classic but my account is linked to an email address that no longer exists. I spent 2 hours with a Microsoft chat assistant and got absolutely no where. I have cancelled my auto renewal which is due tomorrow but…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-04T10:57:11.2+00:00
Berylouise Mitchell 0 Reputation points
edited an answer 2025-12-04T13:19:22.3933333+00:00
Sumit D - IA 151.5K Reputation points Independent Advisor
2 answers

How do I add another device to my microsoft 365 and office subscription?

How do I add another device to my Microsoft 365 and office subscription? Moved from: Microsoft 365 and Office | Access | Other | Windows

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-02T21:20:29.05+00:00
Charlie Slavik 0 Reputation points
commented 2025-12-04T06:58:10.9266667+00:00
Xavier-D 2,140 Reputation points Microsoft External Staff Moderator
2 answers

Can i regain access to a microsoft account which was compromised and the email linked to it was changed?

In july my microsoft account was compromised through my gmail using a one time code sent to it and in minutes they changed/removed the information and i have no idea how they accessed my gmail, of course i changed all my other passwords when i noticed…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-12-02T15:18:41.89+00:00
twincape 0 Reputation points
answered 2025-12-02T15:55:06.7433333+00:00
JC 7,515 Reputation points Independent Advisor
3 answers

I was laptop of asus but in this laptop microsoft word,excel,powerpoint product key lost please help me product key activation failed

Product activation failed product key not exist give me product key

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-11-29T06:20:32.3233333+00:00
RANVEER PATIL 0 Reputation points
answered 2025-12-02T10:39:06.49+00:00
Stefan Blom 324K Reputation points MVP Volunteer Moderator
4 answers

I have installed microsoft 2019 but when i was added SD card now my Microsoft word is 2016. how to fix back 2019 please suggest

i have installed microsoft office 2019 but when i was added SD card now my microsoft account 2016 showing haw can i fix back to microsoft office 2019 Move from: Microsoft 365 and Office | Word | For education | Windows

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-11-28T15:34:19.16+00:00
sudha gowda 0 Reputation points
answered 2025-11-30T22:39:53.0233333+00:00
Katerina-N 3,450 Reputation points Microsoft External Staff Moderator
2 answers

cancel free trail

cancel subscription free trial.cancel subscription free trial.cancel subscription free trial

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-11-29T00:08:17.5166667+00:00
TAHIRHUSSAIN DIDGUR 0 Reputation points
answered 2025-11-29T06:01:29.7833333+00:00
Darhyl Amizola 26,710 Reputation points Independent Advisor
1 answer

How to get a tax invoice for my renewal

Hi there My subscription automatically renewed and I need a tax invoice. Will you be able to assist with this.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-11-26T22:23:18.07+00:00
Rav Sahota 0 Reputation points
answered 2025-11-26T22:58:22.0566667+00:00
Darhyl Amizola 26,710 Reputation points Independent Advisor
1 answer

If I renew my Office 365 subscription a few days late will One Drive still have all my files?

I will not be able to renew my subscription on the day it is set to expire. I can renew it two days after that. If I renew late, will One Drive still have all my files, and will I be able to continue using 365 as I could during the previous active…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-11-26T20:22:58.8133333+00:00
Ken Sharp 0 Reputation points
answered 2025-11-26T20:23:09.6966667+00:00
Q&A Assist
3 answers

Need invoice for a credit card charged to our business account

I have a charge on our business credit card: 10/18 for $129.99-PII removed PII removed The last 4 digits of our card are PII removed. I have a HP All in one Desktop 27-cboxxx Serial # PII removed I need to know if we have a subscription we are being…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-11-19T15:55:12.84+00:00
Emily Lunn 0 Reputation points
answered 2025-11-26T19:39:57.6933333+00:00
Katerina-N 3,450 Reputation points Microsoft External Staff Moderator
5 answers

How to recover a Microsoft 365 account which has been hacked?

I am writing to report a serious issue with my Microsoft account, which appears to have been hacked. I recently purchased a new laptop and activated a Microsoft 365 subscription but recently someone deleted my security details and using it. Please help…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2025-11-13T14:45:46.09+00:00
amru s 0 Reputation points
edited a comment 2025-11-26T18:33:47.4566667+00:00
Katerina-N 3,450 Reputation points Microsoft External Staff Moderator