Can i regain access to a microsoft account which was compromised and the email linked to it was changed?

Regaining access to a compromised Microsoft account, especially when the linked email has been changed, can be challenging. Here are some steps you can take to attempt recovery:

1. Visit the Microsoft Account Recovery Page: Go to the Microsoft account recovery page and follow the prompts. You may need to provide information about your account, including any previous passwords or security information.
2. Use Alternative Recovery Options: If you have set up recovery options (like a phone number or an alternate email), you can use those to receive a verification code.
3. Identity Verification: Microsoft may ask you to verify your identity. Be prepared to answer questions about your account, such as recent activity or contacts.
4. Contact Microsoft Support: If you are unable to recover your account through the automated process, consider reaching out to Microsoft Support for further assistance. They may have additional methods to verify your identity and help you regain access.
5. Secure Your Other Accounts: Since your Gmail was compromised, ensure that you secure it as well. Change your passwords and enable two-factor authentication if you haven’t already.
6. Monitor for Suspicious Activity: Keep an eye on your other accounts for any unusual activity and take appropriate action if you notice anything suspicious.

It’s important to act quickly, as delays can make recovery more difficult.

References:

• Overview of Microsoft Entra ID Account Recovery

Hello,

If you had a phone number attached to it and if the hacker wasn’t able to change it in time you should be able to get a password reset option through the phone instead of the recovery email, however if both of them were changed unfortunately there’s likely now way to get back into the account, the recovery options would be the only way to change the password normally, without those the account is effectively locked out.

Hope this helps,

JC