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3 answers

I have an old deleted hotmail address, <***removed PII***>@hotmail.com, keep popping up to sign in. My Microsoft account has been updated with <***removed PII***>******@outlook.com as a sign-in and subscription.

I have an old deleted hotmail address, <removed PII>@hotmail.com, keep popping up to sign in. My Microsoft account has been updated with <removed PII>******@outlook.com as a sign-in and subscription, and is in good standing. Can you…

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asked 2025-11-19T17:27:10.6233333+00:00
tsjhe2024 0 Reputation points
edited the question 2025-12-13T21:09:41.13+00:00
Alexandra Tanasescu 0 Reputation points Moderator
2 answers

Unable to deny invite to join Team Org

I have started seeing an invitation to join an org in Microsoft Teams, and I don't trust this org, but I don't have an option to remove this invitation, It shows up in my cell phone teams and and also on my macbook as well. How to remove it, deny it. It…

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asked 2025-12-10T11:00:05.9933333+00:00
Anurag Agrawal 0 Reputation points
answered 2025-12-11T15:55:45.1933333+00:00
Ruwim.B 4,130 Reputation points Volunteer Moderator
2 answers

I have been blocked from Teams account and can't unlock it

Correlation Id: 52bac125-56a7-4127-8350-62a02722972b Timestamp: 2025-12-10T16:24:47.000Z DPTI: 0e783c85f1c4843c86a02f8277e0c3420c3024e1aae4d03d282719050cf8422f Message: An unexpected error occurred. Tag: 7q6ca Code: 2147943660

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asked 2025-12-10T16:27:53.69+00:00
rachel quilliam 0 Reputation points
answered 2025-12-10T17:08:57.09+00:00
Carlo Luna 5,740 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

I have a new phone, Android. I cannot get Authenticator to work with Teams... I have deleted everything and sold the old phone

I have a new phone, Samsung Android. I cannot get Authenticator to work with Teams... I have deleted everything and sold the old phone

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asked 2025-12-09T16:32:46.34+00:00
Monika Larssen 20 Reputation points
answered 2025-12-09T17:12:08.0433333+00:00
Rez 13,000 Reputation points Independent Advisor
2 answers

Microsoft Teams Error since latest Android update

Dear Teams, I keep getting the following error since the latest Android update. I've tried via desktop on chrome and Internet browser but no success. Also states browser not supported,but nothing works. Please help. Kind regards…

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asked 2025-12-08T21:01:35.9633333+00:00
Neda Tayyab 0 Reputation points
commented 2025-12-08T22:13:51.73+00:00
Neda Tayyab 0 Reputation points
2 answers

Can't sign with the MS authenticator in to Teams app with new Iphone

I just got the new Iphone 17 and everything works perfectly after the transfer of my previous Iphone. With my mail app I was able to access with the MS authenticator sign in notification and by choosing the correct number displayed. However when I sign…

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asked 2025-12-08T08:56:12.55+00:00
Nadia Raquillet 0 Reputation points
answered 2025-12-08T13:19:17.56+00:00
EmilyS726 187.1K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

I cannot use MS Team as usual and please contact me with Thai language.

I cannot use MS Team as usual and please contact me with Thai language. please help. Moved from: Microsoft 365 and Office | Access | For business | Other

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asked 2025-12-07T12:32:55.0433333+00:00
Theeraphat Rurakdee 20 Reputation points
edited the question 2025-12-07T17:35:06.2333333+00:00
Gérard Oomens 114K Reputation points Volunteer Moderator
1 answer

Teams does not recognize my Hello credentials

I have fingerprint set up for Microsoft Hello, and a passcode that I use for logging in to my MS account as well. These functions appear to work perfectly. Teams, however, not so much. When I try to log in to Teams, I am not offered either a…

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asked 2025-11-21T12:51:19.3066667+00:00
Kirk McKinney 0 Reputation points
commented 2025-12-06T14:23:18.0366667+00:00
Kirk McKinney 0 Reputation points
1 answer

teams login Message: AADSTS500014

MICROSOFT TEAMS login met below problem, I have personal account and need use it login the workteam, and then it's showing below message. but in website it's no problem like this, only occure in APP in windows 11.. how I can solove this problem?…

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asked 2025-12-04T01:02:14.59+00:00
Roy Gao 0 Reputation points
commented 2025-12-05T13:16:20.6433333+00:00
EmilyS726 187.1K Reputation points Independent Advisor
2 answers

The account with email ******@gmail.com has suspended about a month.

The account with email ******@gmail.com has suspended about a month. When I am trying to sign in for unlocking there is a step to send a code to phone number, but this method is not working for me. I see the message "Try another method". Please…

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asked 2025-11-28T07:47:40.2233333+00:00
Arthur Manukyan 0 Reputation points
answered 2025-11-28T08:56:20.3933333+00:00
paulr0511 39,555 Reputation points Independent Advisor
2 answers

Teams app was working perfectly yesterday, but today it is not working, although if I use the Browser teams it works fine.

I have removed the teams app, restarted, re-install teams app, restarted, and then tried to use it. No matter what I do it comes up with a message saying "We've run into an issue, check your internet connection and try restarting teams".…

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asked 2025-11-20T16:17:43.7933333+00:00
Gary king 0 Reputation points
commented 2025-11-27T07:17:26.9633333+00:00
Alice-N 4,275 Reputation points Microsoft External Staff Moderator
1 answer

my Microsoft account has been hacked and hacker changed email

In 20/9/2025, I redeemed $30 on my Microsoft account (two gift cards: $25 and $5). I still have the purchase codes and gift card numbers. On 21/9/2025, I bought Minecraft, and I have the order number as proof. Then on 21/11/2025, I was suddenly logged…

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asked 2025-11-26T17:31:02.1566667+00:00
Ibraheem Tak 0 Reputation points
answered 2025-11-26T18:02:52.02+00:00
Jonathan Deives 60,415 Reputation points Independent Advisor
2 answers

how to remove this company from my chrome book Microsoft log in

Request Id: 722d0b54-9755-4acd-819f-a9d14c251600 Correlation Id: d2c255d0-eaa0-4639-98d1-92e48ba7023d Timestamp: 2025-11-19T18:07:05Z Message: AADSTS50020: User account '******@gmail.com' from identity provider 'live.com' does not exist in tenant…

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asked 2025-11-19T18:52:27.0366667+00:00
Mark 0 Reputation points
edited a comment 2025-11-24T19:00:48.0566667+00:00
Mark 0 Reputation points
2 answers

Sign in Teams problem

How to fix sign in problem to Teams app, here troubleshooting details: Correlation Id: 2913d0e0-b01f-4db5-ba3d-f3153343dc29 Timestamp: 2025-11-21T04:01:18.000Z DPTI: 7681290555fe706dc6ebff3dfa281532d82382116269a29c9745f361eade3276 Message: The credential…

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asked 2025-11-21T04:11:14.63+00:00
MUHAMMAD UMAR NASHIR 0 Reputation points
answered 2025-11-21T07:06:52.89+00:00
Kimberly Olaño 20,085 Reputation points Independent Advisor
1 answer

Microsoft Hello -- I can log on with my fingerprint, but Microsoft Teams will not recognize me

I have MS hello set up with fingerprint and PIN, but whenever I try to sign in to MS Teams, I get "to securty access apps with email, you need to set it uyp with windows hello face, fingerprint or pin"

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asked 2025-11-20T22:38:38.4733333+00:00
Kirk McKinney 0 Reputation points
answered 2025-11-20T22:38:52.8633333+00:00
Q&A Assist
1 answer

Microsoft Teams Account dissabled

When attempting to sign in to my Microsoft Teams account through the mobile application on my iPhone, I received a notification stating that the account has been deactivated. The reason for this deactivation is unknown to me. In addition, when I attempt…

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asked 2025-09-17T01:07:45.1466667+00:00
Wildana Fadhly 5 Reputation points
commented 2025-11-19T18:52:16.2333333+00:00
Matt L 0 Reputation points
1 answer

Can't recover my email account

Hello Microsoft team, I hope your day is going well. I had an email account linked to my Microsoft account and my Xbox account, which, unfortunately, I lost. I never had problems signing into it, still, as I remember my password to it till a couple of…

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asked 2025-11-18T03:35:07.7966667+00:00
Eden Ahhhh 0 Reputation points
answered 2025-11-18T03:35:28.02+00:00
Q&A Assist
1 answer

Sign in loop on Microsoft apps

When i try to log into Microsoft apps, specifically Microsoft Teams, there is an endless sign in loop

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asked 2025-11-17T21:07:35.6266667+00:00
Isaac Pacheco 0 Reputation points
answered 2025-11-17T21:42:48.2+00:00
John Carl Nazario 8,540 Reputation points Independent Advisor
5 answers

How to remove a Microsoft account from the Authenticator app on an old phone?

I've recently changed my phone because the old one broke down. I tried to sign in to my Teams account, but I couldn't because the two-digit verification code is still being sent to my old phone that i do not have access on no more. My question is: how…

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asked 2025-11-17T13:25:29.9766667+00:00
Hamza Abdelhamid 0 Reputation points
answered 2025-11-17T17:52:16.0666667+00:00
Hamza Abdelhamid 0 Reputation points
2 answers
asked 2025-11-17T16:42:38.1033333+00:00
Roberto Ramos 0 Reputation points
answered 2025-11-17T17:16:31.48+00:00
John Carl Nazario 8,540 Reputation points Independent Advisor