Microsoft Hello -- I can log on with my fingerprint, but Microsoft Teams will not recognize me

It sounds like you are experiencing an issue with Microsoft Teams recognizing your Windows Hello setup. While you have Windows Hello configured with fingerprint and PIN, Teams may require specific configurations or permissions to utilize these authentication methods.

Here are some steps you can take to troubleshoot the issue:

1. Check Windows Hello Configuration: Ensure that your Windows Hello setup is properly configured and that the biometric services are running. You can verify this by checking the System Information for the status of Virtualization Based Security and the biometric isolation trust-lets.
2. Re-enroll Windows Hello: If the fingerprint option is not recognized, try removing and re-enrolling your fingerprint in the Sign-in Options under Settings.
3. Update Teams: Ensure that you are using the latest version of Microsoft Teams, as updates may include fixes for authentication issues.
4. Check Device Manager: Make sure that the fingerprint sensor is recognized in the Device Manager under Biometrics devices. If it is not functioning correctly, try reinstalling the driver.
5. Feedback Hub: If the issue persists, consider filing a feedback item using the Feedback Hub to report the problem directly to Microsoft.

If you continue to experience difficulties, you may want to consult Microsoft support for further assistance.

References:

• Windows Hello Enhanced Sign-in Security
• What is Windows Hello?