445,458 questions with Microsoft 365 and Office-related tags

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Need to re-enable a device that was disabled

I accidentally disabled a device on my account so I can't use Microsoft products, such as word, now on that device/computer. How do I re-enable a device? It says to contact the admin, I am the admin. Also, how do I figure out how many devices I can…

Microsoft 365 and Office | Other
asked 2025-12-11T16:59:22.7533333+00:00
Aaron Rickelman 0 Reputation points
answered 2025-12-11T17:40:37.7066667+00:00
Marcelo Mendoza 5,710 Reputation points Independent Advisor
4 answers One of the answers was accepted by the question author.

I wish to change the recipient email addres for reports under the family.microsoft system

family.microsoft is set up for me to monitor my daughters on-line activity, for her protection. Due to a change in circumstances, I now need to change the email addfress I wish the reports to be sent to. How do I make that change?

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2025-12-10T18:07:24.57+00:00
PC highstoy 20 Reputation points
accepted 2025-12-11T17:40:00.7933333+00:00
PC highstoy 20 Reputation points
0 answers

I purchased a license for Office 365 and Word on 5th Dec 2025 which is unusable due to the OS of my Mac - a refund is required

I purchased an on- line license for Office 365 and Word on 5th December 2025 for £84.99. On downloading this it informs that my Apple Mac Pro OS (v 11.7.10) will not support this software. I have sought advice but this confirms that the software is not…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2025-12-11T17:35:08.5333333+00:00
David Tasker 0 Reputation points
edited the question 2025-12-11T17:38:11.3366667+00:00
Gérard Oomens 113.6K Reputation points Volunteer Moderator
2 answers

How do I delete a Notebook from Onenote

I can't be able to find a delete option for a Notebook

Microsoft 365 and Office | OneNote | For home | Windows
asked 2025-12-11T16:59:40.2333333+00:00
Sahmy Ogal 0 Reputation points
answered 2025-12-11T17:37:19.4+00:00
Noel Macadangdang 7,765 Reputation points Independent Advisor
3 answers

How to pull info to get the proper sum

I'm trying to pull the amount of hours I work during the night diff time frame or Sunday diff time frame. night diff is from 18:00 to 06:00 everyday Sunday diff is from 0:00 to 23:59 on Sunday what is the best formula to use to get the proper hours?

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-12-10T18:46:25.0966667+00:00
KARL HEINE 0 Reputation points
answered 2025-12-11T17:36:46.05+00:00
Barry Schwarz 4,871 Reputation points
2 answers One of the answers was accepted by the question author.

Received alert that my account was locked & wouldn't let me cancel

Received an alert & warning that my account was locked with a phone number to call. Did not call the number but shut down my computer. Can you assess?

Microsoft 365 and Office | Other
asked 2025-12-11T15:35:38.0433333+00:00
Larry DiLoreto 0 Reputation points
accepted 2025-12-11T17:34:06.79+00:00
Larry DiLoreto 0 Reputation points
3 answers

New Laptop - Setting Up with and Existing Business Account

Some help needed. I purchased a new lap top to quickly replace may existing one which cannot be repaired. I did get the files recovered to a hard drive. When setting up the new laptop there didn't appear to be any option to set up with an existing…

Microsoft 365 and Office | Other
asked 2025-12-11T13:16:17.8166667+00:00
Nick Lodge 0 Reputation points
answered 2025-12-11T17:33:55.45+00:00
Nick Lodge 0 Reputation points
0 answers

Unable to Register for Microsoft 365 Developer Program

Hello Team, I hope you are doing well. I am writing to request assistance with an issue I have been facing while trying to sign up for the Microsoft 365 Developer Program. For the past three days, each attempt has led to the same problem. After signing…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2025-12-11T15:39:29.1+00:00
Shivam Sharma 0 Reputation points
edited the question 2025-12-11T17:33:02.27+00:00
Gérard Oomens 113.6K Reputation points Volunteer Moderator
1 answer

I have two Microsoft accounts that I didn't realize I had, I want to delete one account and merge everything into one

I have two Microsoft accounts that I didn't realize I had. I want to delete one account and merge everything into a single account. I have a Windows Home version under remove PII @outlook.com, and I have a Business version under My Company Alphiniti,…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-11T17:29:42.23+00:00
Gene Hassell 0 Reputation points
edited the question 2025-12-11T17:32:37.11+00:00
simo-k 67,800 Reputation points Volunteer Moderator
0 answers

How can I find a manual covering Microsoft Word current edition

I have trouble with Word and need to find a manual that will explain everything very clearly

Microsoft 365 and Office | Word | For home | Windows
asked 2025-12-11T17:31:46.7466667+00:00
Phillip Gendall 0 Reputation points
2 answers One of the answers was accepted by the question author.

Sole Admin Locked Out – Lost MFA Device – Need Access Reset

Hello, I am the sole Global Admin for my Microsoft 365 business tenant (Heartspur). I no longer have access to the phone that had my Microsoft Authenticator app installed. As a result, I am completely locked out of the admin portal, and the system…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2025-12-09T22:08:40.7366667+00:00
Natalie Karhu 20 Reputation points
accepted 2025-12-11T17:29:23.0533333+00:00
Natalie Karhu 20 Reputation points
1 answer

I need assistance downloading Microsoft Office 2024 Student. I have the codes from Amazon where I purchased the software. the softeware

I purchased a Microsoft Office 2024 Student package from Amazon. I have the codes to download. I need assistance with downloading the package.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2025-12-11T16:57:09.4666667+00:00
Jordan James 0 Reputation points
answered 2025-12-11T17:29:12.3833333+00:00
EmilyS726 186K Reputation points Independent Advisor
1 answer

I am trying to install M365 outlook, encountering 4usqa error, bring pointed towards MSFT Entra. Entra says it does not recognise me. I am going round in frustrating circles. please help.

I am trying to install M365 outlook, encountering 4usqa error, bring pointed towards MSFT Entra. Entra says it does not recognise me. I am going round in frustrating circles. please help. First issue to resolve is getting recognised by Entra, next comes…

Microsoft 365 and Office | Other
asked 2025-12-11T14:39:27.8633333+00:00
brian cody 0 Reputation points
commented 2025-12-11T17:27:32.16+00:00
Rez 12,075 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Trying to Sort by two different columns while using the FILTER function.

I am currently sorting by one column (see below) and it is working as needed. =SORT(FILTER('Score Calculations'!B9:Q38,('Score Calculations'!E9:E38>44)*('Score Calculations'!F9:F38>44),""),16,-1) Here is the source sheet: Here is the…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-11T16:18:10.5166667+00:00
Wright, Paul@CHP 5 Reputation points
commented 2025-12-11T17:27:09.1666667+00:00
Hendrix-C 8,320 Reputation points Microsoft External Staff Moderator
1 answer

How to fix Excel from locking up

Excel keeps locking up every time i open a file. How do i fix this?

Microsoft 365 and Office | Excel | For home | Windows
asked 2025-12-11T17:25:53.9733333+00:00
Michele Roellig 0 Reputation points
answered 2025-12-11T17:26:05.28+00:00
Q&A Assist
2 answers

I have been billed for a duplicate subscription

I have been billed for a second subscription. The one I am currently using expires May 2026. I confirm that I have only one subscription. I did not authorize automatic debit, and the system is not configured for it. I need this refunded. How do I…

Microsoft 365 and Office | Other
asked 2025-12-11T16:48:47.5566667+00:00
Francis Rudolph 0 Reputation points
answered 2025-12-11T17:22:31.9966667+00:00
Aron 7,085 Reputation points Independent Advisor
1 answer

How to select text

I am no longer able to select text to drag and relocate it when editing. The cursor will not select text. How do I fix this?

Microsoft 365 and Office | Word | For home | MacOS
asked 2025-12-11T17:21:29.68+00:00
Martha 0 Reputation points
answered 2025-12-11T17:21:50.3233333+00:00
Q&A Assist
3 answers

Microsoft family

my spouse upgraded from basic to family and sent me a invite to share family--however it says I already have a subscription--I think it is a old one that should no longer be active but Im not sure and do not want to delete to cause any problems please…

Microsoft 365 and Office | Other
asked 2025-12-11T17:11:25.36+00:00
Frank Gehrt 0 Reputation points
answered 2025-12-11T17:21:42.24+00:00
Frank Gehrt 0 Reputation points
1 answer

Editing in cell - Disable "Home" key closes cell when text first entered

This has been the default behavior forever, but my muscle memory from Word still has me struggling in Excel. I frequently use the Home key to move to the beginning of a line. In Word, it always performs that behavior the same. In Excel, if text if…

Microsoft 365 and Office | Excel | For business | Windows
asked 2025-12-11T17:14:39.0366667+00:00
Andrew Cecka 0 Reputation points
edited the question 2025-12-11T17:16:52.37+00:00
Andrew Cecka 0 Reputation points
2 answers

Convert Office 365 subscription from Personal to Family

I have an Office365 Family subscription, but accidentally purchased an Office365 Personal subscription with my new laptop. How do I convert that Personal subscription to Family?

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2025-12-11T17:14:10.69+00:00
Pat Moyer 0 Reputation points
answered 2025-12-11T17:15:37.2366667+00:00
Pat Moyer 0 Reputation points