27,550 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags

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1 answer One of the answers was accepted by the question author.

cannot login to Azure Portal to complete training

I'm trying to complete basic cloud training through Microsoft Learning and got to a point where I need to access the Azure Portal. However, I'm getting the following error: 5000225 (This tenant has been blocked due to inactivity. To learn more about…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-06T12:09:38.3233333+00:00
Claudia Bakeev 20 Reputation points
accepted 2025-12-13T11:38:20.59+00:00
Claudia Bakeev 20 Reputation points
1 answer One of the answers was accepted by the question author.

Sign-in failed Error code: AADSTS50000

Hi all! I've been consistently receiving sign-in failures with error code AADSTS50000 and can not access neither Entra Id management panel nor Azure Portal (account.microsoft.com login works perfectly). Upon login I get: Error message: AADSTS50000:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T12:05:13.1833333+00:00
Dimitris Pnevmatikos 0 Reputation points
accepted 2025-12-13T07:19:42.9433333+00:00
Dimitris Pnevmatikos 0 Reputation points
2 answers One of the answers was accepted by the question author.

Developer account locked

My developer account ******@xx.onmicrosoft.com is locked and stuck in the loop of authenticator. I can't get verification code from the phone, error 399287 keeps on appearing.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-13T02:35:46.2533333+00:00
Tee Guan Pang 0 Reputation points
commented 2025-12-13T06:58:14.82+00:00
Tee Guan Pang 0 Reputation points
0 answers

Virtual Machine login using Entra ID from the portal not working when using a custom role.

Link to Microsoft Entra ID Authentication article. When following these instructions, I can successfully see the option to connect to my VM using Entra ID Authentication. However, if I remove the Virtual Machine Administrator Login (built-in role)…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-03T06:39:40.0066667+00:00
Sean O'Brien 1 Reputation point
commented 2025-12-13T06:24:10.3766667+00:00
Sridevi Machavarapu 9,230 Reputation points Microsoft External Staff Moderator
1 answer

Tenant blocked due to inactivity – AADSTS5000225 error, unable to access portal

We are unable to sign in to our Azure tenant due to the following error: Error Code: AADSTS5000225 Error Message: This tenant has been blocked due to inactivity. Trace ID: 630abee0-8e7c-4554-b829-dc182a137300 Correlation ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-13T05:56:33.8533333+00:00
Aniruddh Kulkarni 0 Reputation points
answered 2025-12-13T05:56:46.6466667+00:00
Q&A Assist
2 answers

Inconsistent MFA Prompts Despite Conditional Access Policy

I’m setting up the MFA prompt daily through Conditional Access. In Conditional Access, I added a grant policy requiring authentication strength and set the session sign-in frequency to 1 day, applying it to everyone. However, the next morning, not…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T02:17:24.76+00:00
Eric Goh Kheng Poo 40 Reputation points
edited the question 2025-12-13T03:07:10.29+00:00
Haytham-C 3,985 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to Verify Identity for Microsoft 365 Login – Error 399287

Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can´t sign in to my Microsoft account, as im prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-10T17:02:08.75+00:00
Formador 1 Formador 20 Reputation points
commented 2025-12-13T02:35:58.4533333+00:00
Tee Guan Pang 0 Reputation points
1 answer

how to allow device join error code 801c03ed

I am trying to set up a new work computer but I get an error code 801c03ed. How do I fix it? Moved from: Community Center | Not monitored

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2024-03-13T20:23:50.06+00:00
Susan Morrison 15 Reputation points
edited the question 2025-12-13T01:08:56.9866667+00:00
Gérard Oomens 113.7K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Need to Retrieve Audit History for App Registration—Previous Configuration Lost (Microsoft Entra ID / Azure AD)

We need help retrieving the history/audit logs for a specific App Registration (App ID). Our team has lost the previous configuration settings for this app and we are trying to identify who modified the app, what was changed, and whether the old…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T23:13:03.39+00:00
Srujana Siripurapu 0 Reputation points Microsoft Employee
edited the question 2025-12-13T00:50:00.4566667+00:00
Rukmini 10,825 Reputation points Microsoft External Staff Moderator
1 answer

Lost Authenticator – Unable to Login

I have lost access to my authenticator app and am currently unable to log in to my account. Kindly help me reset or recover access at the earliest.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T23:19:43.4333333+00:00
Muhammad Murtaza 0 Reputation points
commented 2025-12-13T00:11:14.2066667+00:00
Rukmini 10,825 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Admin Account Locked Out – MFA Broken (Microsoft Authenticator 8-digit number stuck)

I am the global administrator for my Azure tenant account. I was able to login using my email/password and the authenticator app but after Microsoft changed the authenticator I am no longer able to. Currently, my only registered MFA method is the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T23:29:20.1266667+00:00
Ben Junior 0 Reputation points
accepted 2025-12-13T00:09:10.6366667+00:00
Ben Junior 0 Reputation points
2 answers One of the answers was accepted by the question author.

Tenant Admin Account Recovery – Locked Out After Account Conversion

I am unable to access my Azure tenant because my only Global Administrator account was converted from Guest/External to Member. After this change, I can no longer sign in, and the portal requires me to log in to submit a support request, which I cannot…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T22:34:41.6033333+00:00
Akins Akinbajo 0 Reputation points
edited an answer 2025-12-12T23:10:07.26+00:00
Rukmini 10,825 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

User is receiving Azure invoice emails but cannot access them due to an AADSTS16000 identity/tenant mismatch between their personal Microsoft account and the billing directory

I once had some azure stuff at a free level. Thats is gone, not used. I am still receiving emailed invoice for small EUR sum.. WHen I click to see them, and log in .. I get a pope up errorsm indicating authentication problems and need to connect to a…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T14:39:44.6833333+00:00
KevinC 0 Reputation points
commented 2025-12-12T22:37:10.89+00:00
KevinC 0 Reputation points
1 answer

az ad user show --id

Good day! I am facing a demand to query an AD user's account status: [Disabled|Enabled] with Azure CLI, but somehow it is not available yet. az ad user show --id

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T21:09:40.3933333+00:00
Steve Zhu 0 Reputation points
edited a comment 2025-12-12T21:58:57.0066667+00:00
Rukmini 10,825 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Tenant Blocked Due to Inactivity (Error AADSTS5000225)

I am reaching out regarding an issue I am encountering when trying to sign in. I receive the following error: Error code: AADSTS5000225 Message: “This tenant has been blocked due to inactivity.” Trace ID: 176aad41-4eee-40e8-b802-01727be02800…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T21:10:18.72+00:00
Youssef Achehboune 0 Reputation points
accepted 2025-12-12T21:41:06.26+00:00
Youssef Achehboune 0 Reputation points
2 answers One of the answers was accepted by the question author.

Azure Login - AADSTS5000225

I'm trying to login in my azure account but I've got the error message: AADSTS5000225 I'm not able to open a ticket or incident since I could not login.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-12T21:08:49.1733333+00:00
Lucas Rocha 0 Reputation points
accepted 2025-12-12T21:25:56.2966667+00:00
Lucas Rocha 0 Reputation points
2 answers One of the answers was accepted by the question author.

Lost Access to my Azure Subscription – Billing Owner Locked Out of Tenant (Need Directory Reassignment)

Hello, I need help recovering access to my Azure subscription. I am the billing owner for my Azure subscription under my Microsoft Account (MSA) I still receive Azure invoices at this email address. My latest invoice shows: Primary Tenant ID:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-11T19:55:26.3633333+00:00
LouisOMS 20 Reputation points
accepted 2025-12-12T21:05:28.3233333+00:00
LouisOMS 20 Reputation points
1 answer

I have an old tentant, but i dont know Tenant ID. If i have only Correlation ID can i discover the tenant?

I am receiving monthly email with an invoice of using same services in Azure. But it was an ald account, i dont remenber witch service, witch account or witch tenant. So I dont know how to cancel it. the only information that i have is the Correlation…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-09T17:39:06.7433333+00:00
Welington Oliveira da Silva 0 Reputation points
commented 2025-12-12T19:31:49.0933333+00:00
Rukmini 10,825 Reputation points Microsoft External Staff Moderator
2 answers

Error message: AADSTS5000225: This tenant has been blocked due to inactivity.

Error message: AADSTS5000225: This tenant has been blocked due to inactivity. Trace ID: 84f50610-0ebc-4f5e-bc74-09693c5e2200 Correlation ID: 22017a4f-6e70-4d1d-8f64-dd306d75444d Timestamp: 2025-12-10 17:17:04Z I'm getting back to training after an very…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-10T17:37:25.0366667+00:00
José 0 Reputation points
commented 2025-12-12T19:23:27.5366667+00:00
Rukmini 10,825 Reputation points Microsoft External Staff Moderator
1 answer

Lost authenticator, can't login

Hello, I lost my authenticator to my main (admin) account on azure so I have no way of logging in, is there any way to contact the support to get this sorted? or get the verification code sent to my email or phone? I'm at a loss, I've tried a few days to…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-12-10T21:10:42.5933333+00:00
Not Me 5 Reputation points
commented 2025-12-12T19:23:05.72+00:00
Rukmini 10,825 Reputation points Microsoft External Staff Moderator