1,512 questions with Microsoft 365 and Office | Subscription, account, billing | Other | Other tags
How to refund
I did not authorize this transaction. I have never subscribed to this service. Please investigate and refund the amount. Transaction shows as GOOGLE*SPEAK / TRANSLAT with the same number <Mod remove PII> Moved from: Microsoft Security | Microsoft…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
cargo en cuenta de microsoft
Se ha realizado en mi cuenta un intento de cargo remitente Microsoft por 0 €, me gustaría saber si han sido ustedes y cuál es el concepto. Moved from: Microsoft Security | Microsoft Authenticator
Microsoft 365 and Office | Subscription, account, billing | Other | Other
How to correct Incorrect billing
Microsoft improperly charged my Master Card account. How can I fix that? Moved from: Community Center | Discuss the Q&A site | Site bug or problem
Microsoft 365 and Office | Subscription, account, billing | Other | Other
System not recognising my email address
Unable to login - system states "email address isn't in our system. Make sure you typed it correctly.". I have typed it correctly. Unaable to raise a request as the support system repeatedly refers me back to Microsoft 365 login page and I…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Cancel the subscription
I want to cancel my subscription because I don’t need it anymore. Moved from: Nuance | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
double billed on different accounts
I have been charged for Microsoft storage on my gmail account and the full 365 on my hotmail account. I want to be reimbursed for one of them.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Billing support - charged twice
I have been charged twice for MS Office. How do I obtain a refund
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Subscription cancelled even though I paid.
I've paid for Microsoft but its been cancelled. How do I get it fixed? Moved from: Microsoft 365 and Office | Access | Development
Microsoft 365 and Office | Subscription, account, billing | Other | Other
I need to speak with a person (HUMAN) with a pulse, Please! -- Billing questions
I have been for the last few hours, attempting to speak with a person about two subscription that on my account that I am being billed for. How do I speak to a person to look into this without having to spending the nexe few hours to week or just…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Unauthorized charge of $105 to my Apple account. This was not authorized. Please contact me and issue a credit.Unauthorized charge of $105
There is an unauthorized charge of $105.99 on my Apple account. I have no knowledge of this purchase. Please contact me an issue a credit thank you Jim Boersma. Moved from: Developer technologies | Windows Forms
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Hello dear Microsoft advisors
Hello dear professional IT advisor of Microsoft. I am Happy for my chance to contact with you. actually I am living in my home in Iran right now and I am getting disappointed by my country sanctions and limitations. The limitations that doesn't harm…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Request for Refund and Cancellation of Unwanted Charges
Subject: Request for Refund and Cancellation of Unwanted Charges Hello, Microsoft365 F I noticed that Microsoft has been charging me every month, even though I have not used any Microsoft services for a long time. I already unsubscribed earlier, but I…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
why has a refund that was meant to be in my account on the 26th November not been deposited ?
As a result of an ACCC enquiry, Microsoft has to credit my credit card account $50.00 Australian dollars. I received an email on 26th November from Microsoft that payment has occurred, but I have not received it
Microsoft 365 and Office | Subscription, account, billing | Other | Other
What is microsoft charging my credit card for?
I am getting ocassionally 1.00 charges on my credit card and now i have a 24.oo charge. I have no idea what thtat is for and want it to stop. wendy i also don't know what it means to select a tag and definately don't know what a child tag is…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
I receive an invoice of 0.29$ almost everymonth for a service I do not use at all
I have no idea what to say I receive an invoice and I am totaly enabel to understand what it is for. In the past I did test Entra services adn close teh tenant - the billing was 0 all the time so I did not care. In the last few month it start to bill…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Trying to update a payment option but cannot gain access to account
On a managed Microsoft account, the payment is overdue and locked. The company that dealt with it no longer trades and we cant set up a new payment option so we can keep the files, info, email addresses and so on. Who do we need to contact to clear this…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
How to Cancel Subscription without knowing Login Details
Hello so I have a Microsoft Clipchamp subscription that I get charged $12.76 monthly for, and I cannot recall the login information for the account it is connected to. All I have is the bank charge and the Reference Number from the bank. I can give you…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Impossible de consulter mes factures
Bonsoir, Impossible de consulter mes factures pour l'année 2020. Mon abonnement est Office 365. Merci de me contacter au 06**** ou mail ******@pdp-consulting-ingeniery.fr Une réponse rapide est attendue. Bien à vous, Patrick…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
How do I cancel a purchase of my 360 account?
How do I ncancel my 360 account please? I write this extention because I have to write a minumun of characters. Moved from: Community Center | Discuss the Q&A site | Get started on Q&A
Microsoft 365 and Office | Subscription, account, billing | Other | Other
I would like to speak to a Microsoft Representative regarding my 2 yearly subscription bills.
I have spoken to a Microsoft Rep 4 months ago regarding my 2 Microsoft 365 yearly invoices one on May 5 2025 and the other on June 1st 2025. I just received a new Microsoft 365 paid invoice on my Credit Card on Oct 31 2025. Why is this happening? May I…