My computer is having regular crashes with no obvious indication of the cause

Thanks for the details.

The minidump mentions a driver related to HID, so only the mouse, keyboard, and controller are suspected. The other devices do not appear to be related.

I suggest you check for updates to your keyboard and mouse drivers. Try uninstalling the current driver and installing the updated one.

If the problem persists, if you have any management software or other software related to the keyboard or mouse, I suggest you uninstall them and see if the system works stably.

If the problem persists, try leaving the controller disconnected to see if the system becomes stable.

During this time, I suggest not using Driver Verifier again. Leave it disabled.

Let me know the result.

Feel free to ask back any questions.

Sorry for the delay in reply. I've been offline.

Thanks for the details.

Your suspicion may be correct. However, confirming problems with the CPU, GPU, or motherboard can be difficult because the system doesn't provide many clues. Stress testing and benchmark software are unfortunately not reliable for detecting hardware failures in these components.

Let's go through a few software-related points before concluding that the problem is with the hardware.

The last minidump does not mention any driver, only a generic system file.

I suggest doing the following:

• Go to the Asus website using the link below, download the latest Chipset driver, and install it.

https://rog.asus.com/br/motherboards/rog-strix/rog-strix-z690-a-gaming-wifi-d4-model/helpdesk_download/

Driver name: Intel Chipset driver V10.1.19899.8597 for Windows 10 64-bit and Windows 11 64-bit.

(You will need to expand the Chipset category to find the mentioned driver.)

(Extract the ZIP file, and double-click the file "AsusSetup" to run it. Then, follow the on-screen instructions to install the driver.)

Then, restart your PC and see if the system will work stably.

If the crash occurs again after doing this, please let me know. If a new minidump is created, please share it.

Feel free to ask back any questions.

Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Based on the information provided, it seems you are experiencing unexpected crashes that could be related to several factors. Here are some steps and considerations to help troubleshoot the issue:

1. Event Viewer Analysis: The Event Viewer logs show several warnings and errors, particularly the Kernel-Power 41 error, which indicates that the system has rebooted without a clean shutdown. This could be due to hardware issues, power supply problems, or system crashes. The BugCheck 1001 error also suggests that a crash occurred, and you may want to analyze the memory dump files for more details.
2. Check for Driver Issues: Since you have replaced hardware components, ensure that all drivers are up to date, particularly for the GPU and any other critical hardware. Sometimes, outdated or incompatible drivers can cause system instability.
3. Hardware Diagnostics: Although stress tests have passed, consider running more comprehensive diagnostics on your hardware, particularly the motherboard and power supply. Sometimes, intermittent issues can arise that stress tests do not catch.
4. Temperature Monitoring: While you mentioned that temperatures are within expected parameters, ensure that this is monitored during gaming sessions as well as during idle states. Overheating can sometimes cause sudden shutdowns.
5. Memory Testing: Even though you have upgraded your RAM, consider running a memory diagnostic tool to check for any issues with the new memory modules. Sometimes, new RAM can also be faulty.
6. Power Supply Considerations: Even with a higher wattage PSU, ensure that it is functioning correctly and providing stable power. Consider testing with a different PSU if possible.
7. Windows Settings: Since you are using Windows Defender, ensure that it is not causing conflicts with your gaming applications. You can try temporarily disabling it to see if the crashes persist.
8. BIOS Settings: Double-check your BIOS settings, especially related to power management and hardware compatibility. Sometimes, resetting to default settings can resolve issues.

If the problem continues after these steps, you may want to consider seeking further assistance from a professional who can analyze the crash dump files and perform more in-depth diagnostics.

References:

• Troubleshoot unexpected reboots using system event logs
• Bug checks (stop code errors)

Hi. I'm David, and I'm happy to help you.

This behavior can occur for several reasons. It is necessary to investigate.

Please do the following:

Export and share the log for analysis:

1. Press Windows + X and select Event Viewer;
2. Expand Windows Logs and select System;
3. In the Actions panel on the right, select Filter Current Log;
4. In Event level, check the boxes Critical, Warning, and Error and click on Ok;
5. Again, in the Actions panel, select Save Filtered Log File As and save in an easily accessible place.

Then, upload the file to the cloud (OneDrive), choose to share it, and get the link.

Post the link to the file here so I can have a look.

I await your reply.

https://1drv.ms/u/s!Ag_GcT4ZGjmOgwjIQfY0Eq-mihyB?e=p0Jjxl