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FAQ for the conversational agent creation experience for Microsoft 365 Copilot

These frequently asked questions (FAQ) describe the AI impact of the conversational agent creation experience for Microsoft 365 Copilot in Copilot Studio.

What is the conversational agent creation experience?

The conversational agent creation experience helps you create a Copilot agent. Through the conversation, it predicts the agent's name, description, and instructions. It supports adding knowledge sources and generates suggested prompts.

What are the capabilities of the conversational agent creation experience?

You can quickly get started with a Copilot agent configuration through a natural language interface. The system updates the configuration based on your input during the conversation. The system automatically saves your agent configuration as you iterate between the conversational creation experience with Copilot and testing your agent.

What is the conversational agent creation experience's intended use?

Use this experience to begin your initial agent configuration.

How was the conversational agent creation experience evaluated, and what metrics are used to measure performance?

To ensure quality, the evaluation process checks how accurately the predicted configuration represents the requests made during the conversation. The testing also ensures the system doesn't produce harmful or malicious content.

What are the limitations of the conversational agent creation experience, and how can users minimize the impact of limitations when using it?

  • The conversational agent creation experience only supports certain languages. You might be able to use other languages, but the answers generated might be inconsistent or unexpected.

  • You can only use this experience to configure:

    • The name
    • The description
    • Instructions that create the agent
    • A subset of the supported knowledge source types
    • Suggested prompts for Copilot agents
  • Although this experience lets you alternate between configuring and testing your agent, knowledge sources you specify might not be immediately available to the test chat experience.

  • For other considerations and limitations when using generative answers in agents you create by using this feature, see the Responsible AI FAQ for generative answers.

What operational factors and settings allow for effective and responsible use of the conversational agent creation experience?

You can use natural language to converse with the system over chat, or you can directly edit the configuration manually. If you edit manually, the system might update your agent's configuration with additional information as you continue the conversation.