132 questions with Microsoft 365 and Office | Install, redeem, activate | For home | iOS tags

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2 answers

Sorry, iOS devices cannot be added at this time.

Sorry, iOS devices cannot be added at this time. Microsoft advertises that ios can be added but won't allow. Why is this?

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-12-13T15:51:47.09+00:00
Darryl Brown 0 Reputation points
answered 2025-12-13T15:58:57.0533333+00:00
Stefan Blom 324K Reputation points MVP Volunteer Moderator
2 answers

How to link Apple App Store purchase with Microsoft account

I purchased Microsoft 365 Personal on the Apple App Store for use on up to five devices. How do I link the purchase to my Microsoft account and load the app on the other four devices?

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-12-13T14:45:58.9233333+00:00
David 0 Reputation points
answered 2025-12-13T15:24:07.5766667+00:00
John Jefferson Doyon 47,670 Reputation points Independent Advisor
2 answers

I am already paying $12 per month for it and just got charged another $140.

How do I request a refund for office 365? I am already paying $12 per month for it and just got charged another $140. For it. I would like the $140. refunded immediately.

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-12-12T21:23:58.7933333+00:00
Pamela Wood 0 Reputation points
answered 2025-12-12T22:06:22.2533333+00:00
Estrella721 29,220 Reputation points Independent Advisor
2 answers

How to activate microsoft365 without providing credit card details

I have purchased Microsoft365 and have provided the product key. I want to install it but do not wish to provide credit card details for renewal.

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-12-10T22:34:38.4066667+00:00
NMSA Shanthi 0 Reputation points
answered 2025-12-10T23:08:40.7333333+00:00
Jeronimo Fuerte 26,440 Reputation points Independent Advisor
1 answer

Re switching to Family Classic why is that option not available on my subscription page?

Why is that option not available on my subscription page? If I cancel and switch how can I get my refund as per email received?

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-12-09T03:08:40.1933333+00:00
Dorothy Brodie 0 Reputation points
answered 2025-12-09T03:47:09.32+00:00
EmilyS726 186.4K Reputation points Independent Advisor
3 answers

Phone change - Authenticator issue

Hello All, I recently changed my phone and the authenticator did not transfer my credentials. I have enabled 2 factor authentication from my account. Here is my issue: When i login it asks me for authenticator verification, which i cant now. I used the…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-12-03T15:48:17.4866667+00:00
Munesh Ahuja 1 Reputation point
answered 2025-12-03T16:38:49.6233333+00:00
Carlo Luna 5,730 Reputation points Independent Advisor
1 answer

Microsoft says they can't find my Office 2024 subscription

I recently bought the Office 2024 version to access the app version of Excel, Powerpoint and word. I have no problem using the web version of the above applications using my apple email, but when I try to use the app a pop-up keeps on saying that I need…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-12-01T14:04:42.78+00:00
Aki 0 Reputation points
commented 2025-12-02T14:30:09.63+00:00
Rez 12,680 Reputation points Independent Advisor
2 answers

Subscription not working

I have a Microsoft Office 365 Personal subscription that I purchased using the email associated to my Apple ID. When I click on Word to activate it, it says I do not have any active subscription. When I log into the Microsoft account using that email, it…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-26T16:29:26.7166667+00:00
Ian Mahaffey 0 Reputation points
commented 2025-11-27T16:36:50.56+00:00
Jeronimo Fuerte 26,440 Reputation points Independent Advisor
3 answers

account recovery

my Microsoft account was hack using the login <Mod remove PII> @gmail.com I tried to do the account recovery but it does not seem to be working right on the account that uses that email I have purchased Minecraft already, after i followed the…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-19T09:16:34.83+00:00
Samuel Cason 0 Reputation points
edited the question 2025-11-19T10:22:09.5333333+00:00
simo-k 68,050 Reputation points Volunteer Moderator
2 answers

I want to transfer my ms office 365 subscription to Mac. what are the steps involved?

I have active office 365 subscription on Windows. How do I transfer it to Mac?

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-19T08:03:08.5666667+00:00
Ajoy Chourasia 0 Reputation points
answered 2025-11-19T08:47:34.96+00:00
Ben4724 2,715 Reputation points Independent Advisor
8 answers

Excel for ipad has been updated, I can no longer access the cell edit ribbon to copy and paste data

Excel has been updated. I can no longer use it. The copy and paste function is no longer available. Tapping a cell no longer brings up the cell edit ribbon.

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-11T17:10:44.5033333+00:00
Paul Whitworth 70 Reputation points
commented 2025-11-19T02:18:15.5966667+00:00
MarkInPA 20 Reputation points
2 answers

how to share my microsoft 365 with a family member using am ipad

how to share my microsoft 365 with a family member using an ipad

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-18T21:21:33.02+00:00
KEN JONES 0 Reputation points
answered 2025-11-18T22:11:04.74+00:00
Lucky 5,090 Reputation points Independent Advisor
2 answers

How to stop sharing of files and documents of devices sharing Microsoft 365 subscription

How to stop sharing of files and documents of devices sharing Microsoft 365 subscription

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-18T21:27:36.9566667+00:00
KEN JONES 0 Reputation points
answered 2025-11-18T22:07:50.9666667+00:00
Jay Mark Dullan 5,850 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

How to load (transfer) Outlook from old to new carrier with same phone

How to load (transfer) Outlook from old to new carrier with same phone. Can not get it loaded onto same phone.

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-17T23:11:33.4966667+00:00
Jeff Gehron 20 Reputation points
commented 2025-11-18T00:56:40.5466667+00:00
Jeff Gehron 20 Reputation points
1 answer

Error message entering password “You’ve tried to sign in too many times with an incorrect account or password” which is not true

Error message when entering password “You’ve tried to sign in too many times with an incorrect account or password”. Yet this is not the case, entering the password for the first time via “Passwords” (iOS App) I change the password and it works on my…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-14T12:39:35.7933333+00:00
Brian Feigenbaum 5 Reputation points
commented 2025-11-14T16:09:37.83+00:00
Charles 5 Reputation points
3 answers

Questo codice Product Key è già stato riscattato in 13 ottobre 2025 (27 giorni fa) Come si installa Office? Se questo codice Product Key è già stato riscattato, accedi al dashboard dell’ account Microsoft con l’account usato per riscattarlo e installare o

Questo codice Product Key è già stato riscattato in 13 ottobre 2025 (27 giorni fa) Come si installa Office? Se questo codice Product Key è già stato riscattato, accedi al dashboard dell’ account Microsoft con l’account usato per riscattarlo e installare…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-10T08:39:08.22+00:00
Mara Martini 0 Reputation points
answered 2025-11-10T09:13:32.1366667+00:00
DaveM121 814K Reputation points Independent Advisor
2 answers

The paid office is not working on the Mac

I have a Mac, I bought an office on 07/17/2025. After a recent update, the office stopped working. Requires a Microsoft account. But I've never had one, I bought an office through an Apple Store. Apple support says you need to contact Microsoft. What to…

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-07T14:24:08.53+00:00
OlgaHolly 0 Reputation points
answered 2025-11-07T14:59:36.0466667+00:00
Aron 7,035 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

How to get a refund

I have cancelled my family subscription but would like a refund so I can subscribe to personal classic Microsoft 365

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-06T22:52:38.57+00:00
Brenda Orford 20 Reputation points
accepted 2025-11-07T02:09:42.5033333+00:00
Brenda Orford 20 Reputation points
4 answers One of the answers was accepted by the question author.

How do I get credit for the use of the Skype Dial Pad in Teams Essentials?

I don't understand. It says: You can purchase a Skype subscription through the Skype website, but Skype is discontinued.

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-03T18:18:18.3966667+00:00
Willem Langenberg 20 Reputation points
commented 2025-11-03T20:09:43.1433333+00:00
EmilyS726 186.4K Reputation points Independent Advisor
1 answer

How to set up a new owned domain name linking it to my MS 365 account?

I have a MS 365 personal account and use outlook. I have purchased a new domain name with go Daddy and now want to link it, but I cannot access the MS admin center to link the new domain name with my MS 365 profile. Help!

Microsoft 365 and Office | Install, redeem, activate | For home | iOS
asked 2025-11-03T15:40:33.86+00:00
Nichole 0 Reputation points
answered 2025-11-03T16:17:03.5266667+00:00
Edward Schlobohm01 9,240 Reputation points Independent Advisor