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Problem with Test

Frank Valente 0 Reputation points
2025-12-22T19:32:48.9766667+00:00

I signed up for AZ900 - The photo id of license or passport would not load preventing me from taking the damn test. Used different backgrounds and different devices. Couldn't upload a photo ID to your satisfaction. This is insanity - the proctor came on and told me the id wasn't sufficiently clear

WHAT IS MY RECOURSE??? the test time has come and gone and I'm out of my money

Moved from: Azure

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  1. Q&A Assist
    2025-12-22T19:32:57.55+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you encountered issues uploading your photo ID for the AZ-900 exam and were unable to take the test, your recourse would be to contact Microsoft Exam Accommodations for assistance. They can help you with the situation regarding your exam and any potential rescheduling or refund options. You should reach out to them as soon as possible to explain your circumstances and seek a resolution.

    Additionally, if you have already missed your exam time, it’s important to follow up with the scheduling agent mentioned in your original approval letter to discuss rescheduling your exam.

    References:

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  2. Julian Sharp 8,486 Reputation points
    2025-12-22T20:25:57.0466667+00:00

    Contact Pearson Vue support https://home.pearsonvue.com/microsoft/contact

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