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I needed MFA for 2 accounts. I don't know how to access the second account.

Carney, Christine M 0 Reputation points
2025-12-13T19:11:12.2+00:00

I'm having trouble moving between two accounts. I'm unable to a MFA for the second account. I'm wondering what I am missing.

Azure App Configuration
Azure App Configuration
An Azure service that provides hosted, universal storage for Azure app configurations.
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  1. Q&A Assist
    2025-12-13T19:11:19.2066667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To access multiple accounts with Multi-Factor Authentication (MFA), ensure that you have the MFA authentication app installed on your device for both accounts. Each account will have its unique MFA setup, and you may need to switch between them in your MFA app.

    If you are having trouble accessing the second account, make sure that:

    1. You are using the correct MFA app and that it is set up for both accounts.
    2. You are selecting the correct MFA code or notification for the account you are trying to access.
    3. If you have deleted the MFA app or need to reset it, you may need to contact Product Support to reset MFA for the affected user.

    If you still face issues, consider checking the settings in your MFA app to ensure both accounts are correctly configured and accessible.

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