mail error

If you completed the challenge but did not receive a mail notification, there are several potential reasons for this issue:

1. Check Email Folders: Ensure that the notification did not end up in your Junk or Spam folder. Sometimes email filters may redirect notifications away from your inbox.
2. Subscription Status: Verify that the email notification subscription is enabled. If the subscription is disabled, you will not receive notifications. You can check this in your Azure DevOps notification settings.
3. Permissions: Ensure that you have the necessary permissions to receive notifications related to the challenge. If your permissions were changed, it might affect your ability to receive emails.
4. Email Filters: Check if any email rules or filters in your email application are affecting the delivery of notifications. These rules might be moving or blocking the emails.
5. Delivery Settings: Confirm that the delivery settings for the notification are correctly configured to send emails to your address.

If these steps do not resolve the issue, consider checking the notification delivery logs for more detailed information on what might be causing the problem.

References:

• Not getting emails from subscriptions or notifications
• Troubleshoot email notifications for alerts