I've changed my email password with provider but cannot update in Outlook Classic

Michael Cox 20 Reputation points
2025-12-13T15:08:06.1533333+00:00

I've changed email password with btinternet.com but it hasn't changed in Outlook and Outlook hasn't asked me for the new one. I tried to change email account password but there was no box for 'password' on Account Settings

Outlook | Windows | Classic Outlook for Windows | For home
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  1. Q&A Assist
    2025-12-13T15:08:14.1166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To update your email password in Outlook Classic after changing it with your email provider, you can follow these steps:

    1. Open Outlook and go to File.
    2. Click on Account Settings and then again on Account Settings in the dropdown.
    3. In the Email tab, select your email account and click on Change.
    4. In the Change Account window, you should see fields for your account settings. If the password field is not visible, you may need to check if you are in the right section or if your account type supports password changes directly from Outlook.
    5. If the password field is still not available, you may need to remove the account and add it again with the new password.
    6. If prompted, enter your new password and ensure that the Remember my credentials option is selected.

    If you continue to experience issues, it may be necessary to check for any updates for Outlook or consult your email provider's support for further assistance.

    1 person found this answer helpful.

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