windows not printing

tracy dainty 0 Reputation points
2025-12-13T14:23:29.8166667+00:00

new PC windows 11 wont print full page. printer worked on old pc no problem. printer spooler cleaned but no difference. I've changed the settings in the printer properties to a4 but still I'm only getting part of documents as if its printing letter size. I can print direct from my phone with no issues. I've uninstalled and reinstalled printer with no difference, clearly its a windows issue and not the printer?

Windows for home | Windows 11 | Devices and drivers
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  1. Alvise Cervellati 1,495 Reputation points Independent Advisor
    2025-12-13T15:25:12.32+00:00

    Hi Tracy, welcome in community

    If you print a test page from settings - Bluetooth and devices - printer, what happens? The print seems in correct format or not?

    Also, follow here

    https://support.microsoft.com/en-us/windows/fix-printer-connection-and-printing-problems-in-windows-fb830bff-7702-6349-33cd-9443fe987f73

    Share the printer model, please

    Elvis

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