I am not getting a code of verification to regain access of an email

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I am not getting a code of verification to regain access of an email

Abraham Rv 20

I write the last 4 digits of the number i associated to the microsoft account and im not getting the verification code

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Answer 1

Hi, I'm John! I will help you with this.

Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with the account or login-related issues.

May I know what troubleshooting steps have you already taken?

If you haven't tried anything yet please start by:

Make sure the phone number linked to your account is still active, has signal, and can receive text messages. You might want to ask someone to send a test text just to confirm it’s working.

Try toggling Airplane mode On and Off on your phone. This can help refresh your SIM’s connection to the network/tower.

For more troubleshooting steps, please see "Troubleshooting verification code issues see" https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48

Click "Add comment" if you have any further questions or concerns.

Regards,

John J.D.

Abraham Rv 20 Reputation points

2025-12-13T11:42:56.29+00:00

So far i dont see an issue with my phone, i tried doing this method in my main account and i get the verification message without issue, but when i try with the account im trying to recover nothing comes, both emails have the same phone number linked to them so i dont know why it doesnt work, for now ill give a week or so before trying again as i got blocked from too many tries

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I am not getting a code of verification to regain access of an email

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