Share via

recupération de mon 2eme compte

michael van eckhaut 20 Reputation points
2025-12-13T10:05:30.3533333+00:00

voila comme je me souvenais plus de mon lot de passe de mon 2 eme compte j ai mis ceux que je me souvenais et ce qui a entrainer une réaction qui fait que je ne sais plus faire de demande pour réinitialiser mon mot de passe il me dise que je l est fait trop souvent donc quand je met les 4 dernier chiffre de mon tel sa fonctionne plus j aimerai savoir récupérer mon compte car j ai tout dessus merci a vous

Moved from: Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments
Answer accepted by question author
  1. Q&A Assist
    2025-12-13T10:05:39.84+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are unable to reset your password for your second account due to repeated attempts, you may need to wait before trying again. Here are some steps you can take to recover your account:

    1. Wait for the Lockout Period: If you have attempted to reset your password too many times, there may be a temporary lockout period. Wait for a while before trying again.
    2. Use Security Information: If your global admin has enabled it, you can use your security information and mobile device to reset your password. Make sure you have access to the mobile device linked to your account.
    3. Contact Support: If you are still unable to recover your account, you may need to contact Microsoft support for further assistance. You can find the appropriate support contact for your region at the Microsoft 365 admin support page.
    4. Ask a Global Admin: If you are part of an organization, ask a global admin in your organization to assist you with resetting your password.

    Following these steps should help you regain access to your account.

    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.