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Microsoft shut down my account. Is there any way of getting my username back?

Alpine_Kaizen 5 Reputation points
2025-12-13T08:06:57.12+00:00

I got hacked and Microsoft shut down my account so the hacker and me don't have access to it but now I can't use that username can someone pls help me?

Moved from: Nuance | Other

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. John Jefferson Doyon 47,825 Reputation points Independent Advisor
    2025-12-13T13:28:58.2266667+00:00

    Hi, I'm John! I will help you with this.

    Unfortunately, for security reasons, Microsoft does not allow the reuse of Microsoft usernames or emails that use their domains, like @outlook.com, @hotmail.com, or @live.com, even if the original account is no longer accessible.

    Your best option would be to create a new Microsoft account with a different username. I know it’s not ideal, but this ensures your account stays secure and prevents any potential misuse.

    I really hope this information is helpful! Let me know if you have any further questions or concerns.

    Regards,

    John J.D.

    1 person found this answer helpful.
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