I think my acount has been hacked since their is a email their that i do not own

Vijesh K Agarwal 0 Reputation points
2025-12-13T02:32:07.4733333+00:00

When I go to log in, it shows an email I don't own. Idk what to do now, and I hope I didn't lose it.

[Moderator edit: Removed image as it was not needed for the forum | Changed tags from: Microsoft Security / Microsoft Identity Manager ]

Outlook | Web | Outlook.com | Account management, security, and privacy
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Nathan Roberts (SN) 8,141 Reputation points Volunteer Moderator
    2025-12-13T10:36:15.93+00:00

    Hey there, Vijesh K Agarwal

    If you do not recognise the security information on your account, please can you go through the sign-in helper tool here: https://go.microsoft.com/fwlink/?linkid=2214157

    This will walk you through where you can try and recover your account and information. However, please be aware that if you have two step verification enabled, this may not work.

    Hope this helps,
    Nathan

    0 comments No comments

  2. John Jefferson Doyon 47,670 Reputation points Independent Advisor
    2025-12-13T13:52:48.11+00:00

    Hi, I'm John! I will help you with this.

    Also, please try searching for the account using these steps from Microsoft: https://support.microsoft.com/account-billing/forgotten-your-microsoft-account-username-b2049472-3b8f-27d3-61c6-67a668453f4c Click on "Search" and follow the instructions provided.

    If you receive any error messages, such as “account doesn’t exist” or anything else, please let me know.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.