Share via

How do I find a product key I purchased to upgrade from Home to Pro

Keith McGregor 20 Reputation points
2025-12-12T23:34:13.7666667+00:00

In November 26, 2024 I purchased the upgrade from Windows 11 Home to Windows 11 Pro. The order number is 1438899234. Yesterday I had to reinstall Windows 11 but it has only installed Windows 11 Home. I need the Pro product key and have looked on the Microsoft account which only shows the amount paid but not the product key. Can you suggest where I can find the product key I purchased or are you able to email it to me.

Windows for home | Windows 11 | Licensing and activation
0 comments
Answer accepted by question author
  1. Igor Leyko 108K Reputation points Independent Advisor
    2025-12-13T00:53:33.3966667+00:00

    Please change product key to a generic product key

    VK7JG-NPHTM-C97JM-9MPGT-3V66T. This should help.

    1 person found this answer helpful.

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Igor Leyko 108K Reputation points Independent Advisor
    2025-12-13T00:46:01.7033333+00:00

    Hi,

    Did you purchase the upgrade from Store? Upgrade thru Store is tied to hardware used for purchasing, this is why you did not get a product key. The Store sends an information about your purchase directly to the activation servers so there is no need to use a key.

    Store says before purchase that this license is tied to hardware, but this is not evident enough unfortunately.

    Were there any hardware changes between upgrade purchasing and reinstallation?

  2. Keith McGregor 20 Reputation points
    2025-12-13T00:53:58.1866667+00:00

    Thank oyu for that information, I was purchased through the store.

    Any ideas on how I can activate the update to Pro

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.