how do i change my email address from an old account to a current account?

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how do i change my email address from an old account to a current account?

Robert Hendrix 40

I have office:mac 2011 licensed under an email no longer in use. How can I transfer this office product to a new computer with a new microsoft account email?

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Answer 1

Rez 12,905 Independent Advisor

Hi Robert, I get why this feels tricky. Office for Mac 2011 is tied to the original email because that’s how the license was registered, and since it’s an older version, it doesn’t support transferring ownership to a new Microsoft account. The product key is what really matters here, not the email. If you still have that key, you can install Office 2011 on your new computer and activate it without needing the old account. If you don’t have the key, the only way to recover it is through the original email or purchase records, since Microsoft no longer provides downloads or account migration for this version. Do you still have the product key or access to the old installation?

Robert Hendrix 40 Reputation points

2025-12-12T23:38:34.3133333+00:00

I do still have the product key. I've actually used it on my old iMac that I'm replacing and on my (just as aged) macbook. I think at the time it was good for up to 3 devices. So other responses said the new iMac won't support the 2011 version at all, so trying to reinstall it doesn't sound like it will work, right? Many thanks for your help, by the way.

Answer 2

To transfer your Office:Mac 2011 product to a new computer with a new Microsoft account email, you will typically need to follow these steps:

Uninstall Office from the Old Computer: If you still have access to the old computer, uninstall Office:Mac 2011 to free up the license.
Install Office on the New Computer: Download and install Office:Mac 2011 on your new computer. You may need the original installation media or a download link.
Activate Office: During the installation process, you will be prompted to enter your product key. Use the product key associated with your old account. If you have already uninstalled Office from the old computer, you should be able to activate it on the new one.
Sign in with Your New Microsoft Account: After installation, you can sign in with your new Microsoft account email to manage your Office applications.

If you encounter any issues with activation or transferring the license, you may need to contact Microsoft Support for assistance with your specific situation.

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how do i change my email address from an old account to a current account?

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