How to keep my Microsoft Surface Pro 6 from getting hot?

To keep your Microsoft Surface Pro 6 from getting hot, you can follow these tips:

1. Ensure Proper Ventilation: Make sure that the device is used in a well-ventilated area and that the vents are not blocked.
2. Avoid Direct Sunlight: Use your Surface Pro 6 indoors or in shaded areas, avoiding direct sunlight that can cause overheating.
3. Close Unused Applications: Running multiple applications can increase the load on your device. Close any applications that are not in use.
4. Keep the Device Charged: Ensure that your device is plugged into a power source when using it for demanding tasks, as this can help maintain performance without overheating.
5. Check for Heat Sources: Avoid using the device near heat sources such as radiators or heat vents.
6. Monitor Performance: If the device continues to overheat, consider checking the performance settings and reducing the visual quality settings if necessary.

If you continue to experience overheating issues, you may want to submit feedback to Microsoft for further assistance.

References:

• Top support solutions for Surface devices
• What to do if Surface is running slower

Hi Donna Powers,

Thank you for reaching out to Microsoft Q&A forum and sharing about the issue with your Surface Pro 6 getting warm. I completely understand how inconvenient this can be, especially when you’re trying to get work done.

Here are a few additional steps that also help:

1.Let it cool down:

If the device feels very warm or shows a thermometer icon, turn it off and leave it in a cool spot for about 5–10 minutes before restarting.

2.Update Windows and drivers:

Outdated software can cause overheating. Go to Settings > Windows Update and install all available updates. This often improves performance and cooling.

3.Adjust power and brightness:

Lower your screen brightness and switch to Battery Saver or Recommended power mode. This reduces strain on the system and helps keep temperatures down.

4.Avoid heavy tasks while charging:

Charging plus running demanding apps can generate extra heat. If possible, finish charging before starting resource-heavy work.

To help prevent overheating, please follow Microsoft’s official safety guidelines and usage instructions for your device.

If the problem continues, I recommend running the Surface Diagnostic Toolkit or visiting our repair page here: How to get service or repair for Surface.

Hope this helps. In case you have additional questions or need further assistance, feel free to reach out. I'll be glad to help.

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