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Any program requiring me to sign in to my microsoft account is stuck in a sign in popup loop

kayte m 0 Reputation points
2025-12-12T09:33:14.99+00:00

I've been having persistent issues causing a sign-in loop with any program that requires me to sign in to my Microsoft account. I spoke to Xbox support and they directed me to Feedback Hub, so I've logged a complaint there, but I can't sign in to that either to track any update to my complaint. I have no idea how to even begin fixing this and it feels like i've tried everything that anyone suggests on reddit/support forums

Microsoft 365 and Office | Other
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  1. Zoevi-V 2,510 Reputation points Microsoft External Staff Moderator
    2025-12-13T03:26:21.1466667+00:00

    Hi kayte m,

    Thank you for sharing the details of your situation to Microsoft Q&A Forum. I know how frustrating it can be to get stuck in a sign‑in loop across multiple Microsoft apps. Since you’ve already tried common troubleshooting steps and even tried to log feedback in Feedback Hub, the best way forward now is to work directly with Microsoft Support.

    You can reach them by visiting support.microsoft.com > Briefly describe your issue > Enter > Scroll down to find "Contact Support". Providing the exact error behavior (for example, “sign‑in popup repeats endlessly”) will help the support team escalate your case more quickly.

    Because this issue affects multiple apps, Support can check whether it’s account‑related or a deeper system problem, and they’ll have the tools to reset or repair your sign‑in configuration.

    I hope this helps you get the thing sorted out quickly!

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  2. Zoevi-V 2,510 Reputation points Microsoft External Staff Moderator
    2025-12-14T01:57:01+00:00

    Hi kayte m,

    I haven't received any updates since your message. Has everything been resolved yet?

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