keyboard is not working

If your keyboard is intermittently not working, there are a few troubleshooting steps you can take:

1. Check Connections: Ensure that the keyboard is properly connected to your Surface device. If it’s a detachable keyboard, try reattaching it.
2. Restart Your Device: Sometimes, a simple restart can resolve temporary issues.
3. Update Drivers: Make sure your device drivers are up to date. You can check for updates in Settings > Windows Update.
4. Run Troubleshooter: Windows has built-in troubleshooters that can help identify and fix keyboard issues. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Keyboard.
5. Check for Hardware Issues: If the problem persists, it could be a hardware issue with the keyboard itself. Testing with another keyboard can help determine if this is the case.
6. Check for Interference: Sometimes, other devices or software can interfere with keyboard functionality. Ensure that no other applications are conflicting with keyboard input.

If none of these solutions work, consider reaching out to Microsoft support for further assistance.

References:

• Resolved issues in Windows 11, version 25H2
• Understand feedback categories and diagnostics