How do I get family safety app to allow sites ive accepted?

To resolve the issue with the Family Safety app continually prompting for adult approval even after you've allowed certain sites, you can try the following steps:

1. Check Family Safety Settings: Ensure that the settings for web filtering are correctly configured. Sometimes, changes may not apply immediately, or there may be a need to refresh the settings.
2. Re-enable Web Filtering: If you have removed the person from the Family Safety app, try re-adding them and enabling web filtering again. This may reset any permissions that were not properly applied.
3. Browser Updates: Make sure that Microsoft Edge is updated to the latest version. Sometimes, issues can arise from using outdated software.
4. Activity Reporting: Check if the Activity Reporting feature is turned on. If it is off, it might cause issues with the approval process for websites.
5. Clear Browser Data: Clear the browsing data in Edge, as sometimes cached data can interfere with settings. Go to Edge settings > Privacy, search, and services > Clear browsing data.
6. Contact Support: If the problem persists, consider reaching out to Microsoft support for further assistance, as they may provide specific solutions tailored to your situation.

These steps should help you regain access to the sites you've approved without continuous prompts for adult approval.

References:

• Windows 11, version 24H2 known issues and notifications
• User data and privacy in Microsoft Edge

Hello Krista Harmon,

Thank you for posting on the Microsoft Q&A Forum! I’m really sorry you’re running into this, getting stuck in the loop can make your PC feel completely unusable, and I know how frustrating that is.

You can refresh and remove those stuck restrictions with a built‑in Windows task:

• Press Windows key + R
• Type cmd and press Enter
• In the Command Prompt, copy/paste this and press Enter: schtasks /run /tn "Microsoft\Windows\Shell\FamilySafetyRefreshTask"
• Restart your PC

Please also make sure your Microsoft account age is correct. If your birthdate is wrong, Windows might treat you as a child. Microsoft notes this can cause adult accounts to be restricted.

I look forward to receiving your update. Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have additional questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.