If your computer is no longer recognizing the functions of your HP LaserJet Pro MFP printer after a Windows update, there are several steps you can take to troubleshoot the issue:
- Check Printer Connection: Ensure that the printer is properly connected to your computer or network. For wired printers, check that the cable is securely plugged in. For wireless printers, verify that it is connected to a functioning Wi-Fi network.
- Restart the Printer: Turn off the printer, wait about 30 seconds, and then turn it back on. This can often resolve temporary issues.
- Run the Printer Troubleshooter: Use the built-in printer troubleshooter on your Windows computer. Go to Settings > System > Troubleshoot > Other troubleshooters, and then select Run next to Printer.
- Reinstall the Printer Driver: Right-click your printer in Device Manager and select Uninstall device. After uninstalling, restart your computer and reinstall the printer driver. If the driver is the latest version from the manufacturer, consider switching to a generic in-box driver.
- Check for Known Issues: Sometimes, specific updates can cause issues with printer recognition. Check if there are any known issues related to your printer model after the update, and see if Microsoft has provided any resolutions.
By following these steps, you should be able to resolve the issue of your computer not recognizing the printer functions.