Share via

No audio/sound playing all of a sudden

Renee 0 Reputation points
2025-12-11T15:47:31.58+00:00

Sound all of a sudden stopped working on intel nuc. When u troubleshoot sound it shows there is output sound however none can be heard. randomly the sound will come back however eventually turns off again. I haven’t been able to ascertain what changes or why it’s intermittent in sometimes working and not. There is no change as to when it works/doesn’t work. seems to have after a recent update this has occurred.

Windows for home | Windows 10 | Windows update
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Q&A Assist
    2025-12-11T15:47:43.9833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It sounds like you are experiencing issues with your audio on an Intel NUC, which may be related to a recent update. Here are some steps you can take to troubleshoot the problem:

    1. Check Audio Services: Ensure that the Windows Audio and Windows Audio Endpoint Builder services are running. You can do this by typing services.msc in the Run dialog (Win + R) and checking the status of these services.
    2. Update Drivers: Make sure that your audio drivers are up to date. You can check for updates through Device Manager or the manufacturer's website.
    3. Uninstall and Reinstall Audio Device: You can try uninstalling the audio device from Device Manager and then reinstalling it. To do this:
      • Open Device Manager.
      • Find your audio device, right-click it, and select Uninstall Device. Do not select Delete the driver software for this device.
      • Restart your computer, and Windows should automatically reinstall the driver.
    4. Try Different USB Ports: If you are using a USB audio device, try connecting it to a different USB port to see if that resolves the issue.
    5. Check for Hardware Issues: If the problem persists, it may be worth checking for any hardware issues, such as loose connections or faulty components.
    6. Rollback Recent Updates: If the issue started after a recent update, consider rolling back the update to see if that resolves the problem. You can do this through the Windows Update settings.

    If these steps do not resolve the issue, you may need to look into more specific troubleshooting steps based on your hardware configuration.

    References:

    0 comments
  2. David-M 99,675 Reputation points Independent Advisor
    2025-12-11T16:23:25.7633333+00:00

    Hi. I'm David, and I'm happy to help you.

    Please clarify the following:

    Do your speakers/headphones have a standard audio connector (Jack connector) or USB connector, or are they connected via Bluetooth? Or are you using audio via monitor/TV speakers?

    Also, share a screenshot of your system information.

    • Press "Windows + R", type msinfo32 and press Enter.

    Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.

    I await your reply.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.