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My Microsoft account was hacked after 'verifying' with a Discord bot on August 26th 2025

Dylan Hodges 5 Reputation points
2025-12-05T04:45:10.71+00:00

At on Tuesday, August 26th, 2025, I was playing on a Minecraft server when someone invited me to a server and had me verify with a Discord bot to "connect my Minecraft stats" with my Discord account. I did not realize I got an email at 10:10PM from Microsoft telling me that my security info has been deleted. It was not until August 27th, 2025, at 4:21PM that I had realized something was wrong when I could not log into my Xbox, after seeing the issue I tried to check my Gmail and say the Microsoft email previously mentioned. I then messaged the person that invited me to the server "Yo, does this bot hack accounts?" where he said yes and began to try and extort money or crypto out of me.

I had become quite sad after realizing that I may not get my account back, so I created a new one on August 27th, 2025. I had given up trying to get my account back until I realized, I had not gone to Microsoft yet. I spoke to a live agent, and she told me that there was some suspicious activity on the account and helped me submit an "Account recovery request 7091295042" and after a few days I had gotten a response on November 13th, 2025, telling me that "the information I had provided was not sufficient for us to validate your account ownership." The information that was not sufficient was the part where they were asking for were the emails of people that I had used my account to send emails, but I didn't use my account to send emails, because of this I resent another form and was told I would get a response in a few days.

On November 17th, 2025, I went to a live agent and expressed my concern because I had not gotten an email back. He told me that I had nothing to worry about and I would get a response in a few days. On December 1st, 2025, I had gotten an email from Microsoft titled "Update on Your Account Security Case – SIR22188731" where it told me that "Hello, Thank you for taking the time to contact us regarding your account takeover issue, We appreciate your patience during this investigation. After a thorough review of your account and billing activity, we found no indication of unauthorized access or fraudulent activity."

My Microsoft account has been hacked; the email was changed to "dyloveyabcgn8i0@outlook. com" and the security email was changed to "zh*****@autosecure.cc" and it seems that no matter who I ask for help. Nobody can actually help me.

Moved from: Microsoft Security | Microsoft Identity Manager

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Q&A Assist
    2025-12-05T04:46:43.9766667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    It sounds like you've gone through a very challenging experience with your Microsoft account being compromised. Here are some steps you can take to further address the situation:

    1. Account Recovery: Since you've already submitted an account recovery request, ensure that you provide as much information as possible to validate your ownership. If you have any previous passwords, recovery codes, or details about your account usage, include those in your request.
    2. Contact Microsoft Support: Continue to reach out to Microsoft support for assistance. You can try different support channels, such as phone support or online chat, to explain your situation again. Sometimes, speaking with a different representative can yield different results.
    3. Secure Your New Account: For your new account, make sure to enable multifactor authentication (MFA) to enhance security. This can help protect against future unauthorized access.
    4. Monitor for Unauthorized Activity: Keep an eye on your new account and any linked accounts for suspicious activity. If you notice anything unusual, report it immediately.
    5. Educate Yourself on Phishing: Be cautious of any future communications that ask for personal information or verification through third-party services like Discord bots. Familiarize yourself with common phishing tactics to avoid similar situations in the future.
    6. Report the Incident: Consider reporting the incident to the appropriate authorities or platforms, especially if you are being extorted. This can help protect others from falling victim to the same scam.

    If you need further assistance, you might want to refer to Microsoft's resources on account security and recovery processes.

    References:

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