AADSTS650052 – Missing service principal for Microsoft Password Reset Service during Entra Connect setup

Martin B 0 Reputation points
2025-12-03T09:44:14.7833333+00:00

I'm trying to complete the installation of Microsoft Entra Connect Sync in my tenant (Tenant ID: 601a00a2-3e59-4321-a19c-46d787b18550), but the setup fails with the following error:

AADSTS650052: The app is trying to access a service '93625bc8-bfe2-437a-97e0-3d0060024faa' (Microsoft password reset service) that your organization lacks a service principal for.

Steps I've already tried:

  • Admin consent via Azure Portal and direct URL
  • Manual service principal creation via Microsoft Graph PowerShell
  • Verified correct Global Administrator account
  • Installed Entra Connect Sync Engine successfully, ADSync service is running
  • Created a service principal with Owner role on the resource group via Azure CLI

Request ID: 1dd0a3da-97b6-4e2d-b654-fb996fc12e01

Correlation ID: eca0b4a-c912-4360-bc29-31465e9f5090

Timestamp: 2025-12-03T08:46:11Z

This is part of a graded exam assignment. I do not have access to paid support and need Microsoft to provision the missing service principal for the Microsoft Password Reset Service so I can complete the setup.

Azure Role-based access control
Azure Role-based access control
An Azure service that provides fine-grained access management for Azure resources, enabling you to grant users only the rights they need to perform their jobs.
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