AADSTS650052 – Missing service principal for Microsoft Password Reset Service during Entra Connect setup
I'm trying to complete the installation of Microsoft Entra Connect Sync in my tenant (Tenant ID: 601a00a2-3e59-4321-a19c-46d787b18550), but the setup fails with the following error:
AADSTS650052: The app is trying to access a service '93625bc8-bfe2-437a-97e0-3d0060024faa' (Microsoft password reset service) that your organization lacks a service principal for.
Steps I've already tried:
- Admin consent via Azure Portal and direct URL
- Manual service principal creation via Microsoft Graph PowerShell
- Verified correct Global Administrator account
- Installed Entra Connect Sync Engine successfully, ADSync service is running
- Created a service principal with Owner role on the resource group via Azure CLI
Request ID: 1dd0a3da-97b6-4e2d-b654-fb996fc12e01
Correlation ID: eca0b4a-c912-4360-bc29-31465e9f5090
Timestamp: 2025-12-03T08:46:11Z
This is part of a graded exam assignment. I do not have access to paid support and need Microsoft to provision the missing service principal for the Microsoft Password Reset Service so I can complete the setup.