When registering for an Edge enterprise developer account, it keeps staying on the "Microsoft Edge Developer Account Registration" page. Even after clicking the "Finish" button, it remains stuck on this page.

hing chong 60 Reputation points
2025-12-02T03:54:30.1766667+00:00

注册Edge企业开发者账号一直停留在Microsoft Edge Developer Account Registration页面,点击“finish”按钮后也一直停在该页面,然后会把Contact info的Email address和State/province清空了,已经使用Edge浏览器,并且尝试过清空缓存,但是还是不行。

Microsoft Edge | Microsoft Edge development
0 comments No comments
{count} votes

Answer accepted by question author
  1. Jay Pham (WICLOUD CORPORATION) 3,305 Reputation points Microsoft External Staff Moderator
    2025-12-02T08:27:54.34+00:00

    您好 @hing chong

    感谢您联系 Microsoft Q&A。请先按下面的快速排查步骤尝试解决该问题:

    1. 使用 InPrivate/隐身窗口注册(Ctrl + Shift + N)。
    2. 禁用 VPN、代理或广告拦截等扩展程序后重试。
    3. 换用其他浏览器进行测试。
    4. 使用州/省缩写(例如 CA、NY)进行输入尝试。

    如果上述方法无效,请提供以下信息以便进一步排查:

    • 您使用的是哪种帐户?(Microsoft 帐户 MSA 还是 Azure AD 工作/学校帐户)
    • 点击“完成”后,电子邮件或州/省字段会被清空吗?如果会,您是在表单的哪个位置填写的州/省?
    • 当前是否启用了 VPN、代理或安全扩展程序?

    收到这些信息后,我会继续帮助您查找问题原因。期待您的回复!

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Q&A Assist
    2025-12-02T03:54:36.62+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are experiencing issues with the Microsoft Edge Developer Account Registration page being stuck after clicking the "Finish" button, here are a few troubleshooting steps you can try:

    1. Clear Browser Cache and Cookies: Although you mentioned you have already tried this, ensure that you clear both the cache and cookies thoroughly. Sometimes, residual data can cause issues.
    2. Try a Different Browser: If possible, try accessing the registration page using a different browser to see if the issue persists. This can help determine if the problem is specific to Microsoft Edge.
    3. Disable Browser Extensions: Some browser extensions can interfere with web pages. Try disabling any extensions you may have and attempt the registration again.
    4. Check Internet Connection: Ensure that your internet connection is stable. A weak or intermittent connection can cause issues with form submissions.
    5. Contact Support: If the problem continues, consider reaching out to the Microsoft Edge extensions team for assistance. They may have more specific insights into the issue you're facing.
    6. Verify Account Information: Make sure that all the information you are entering is correct and complete, as missing or incorrect information could lead to issues during registration.

    If none of these steps resolve the issue, it may be a temporary problem with the registration system itself, and waiting a bit before trying again might help.


    References:


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.