Hi Thomas,
Excel Mobile for iOS relies heavily on touch gestures like long-pressing to bring up the context menu. If the app or your device misinterprets the gesture due to a bug, memory issue, or even a recent update the menu might not appear as expected.
Here are a few common causes:
Touch sensitivity or gesture misfire: The app may not be registering your long-press correctly.
App glitch or memory overload: Excel Mobile can sometimes freeze or lose responsiveness mid-session.
Zoom level or selection bug: If the sheet is zoomed in too much or the cell selection is off, the menu may not trigger.
Recent update conflict: Either Excel or iOS may have updated recently, causing temporary UI issues.
What You Can Try is:
Here’s a quick checklist to help restore the menu:
Force Close Excel Mobile
Swipe up from the bottom → find Excel → swipe it away → reopen the app.
Restart Your iPhone
This helps reset touch responsiveness and clears temporary memory.
Check for App Updates
Go to App Store → search Excel → update if available.
Try a New Sheet or File
Sometimes the issue is file-specific. Open a blank sheet and test the menu.
Reinstall Excel Mobile
Delete the app → reinstall from App Store. This resets app settings and clears hidden cache.
Test Long-Press Gesture
Tap and hold a cell for 1–2 seconds. If nothing appears, try adjusting your touch pressure or using a stylus if available.
Let me know how it goes, Happy to help!