I accidentally created a Microsoft account using my company email address. It got linked to the home organization, but since my company doesn't use the paid version, there's no administrator. I can't leave the home organization and am stuck.

Hi Zoevi-V,

Thank you for your message.

I see.

I'll create a new account as you advised.

Thank you very much.

Best regards,

Disclaimer: Since this thread and its title was posted in the English, I will respond in English accordingly to make it the most convenient for you.

Hi 辻田勝彦,

Thank you for reaching out to Microsoft Q&A Forum.

I understand the situation regarding your Microsoft account being inadvertently created using your company email address and subsequently linked to a home organization without an administrator.

In such cases, I recommend contacting Microsoft Support directly, as they are best equipped to assist with account-related issues, including removing or reassigning accounts from an unmanaged organization. You can explain the situation and request that your account be disassociated from the home organization.

To expedite the process, please have the following information ready:

The email address associated with the Microsoft account

A brief description of the issue

Any error messages or restrictions you're encountering

You can reach Microsoft Support here: https://support.microsoft.com/en-us/contactus

If things still don’t work out, feel free to share an update, I’ll be happy to assist further.

Hi Zoevi-V,

Thank you for your message.

I contacted Microsoft Support, but the issue remains unresolved.

Because I deleted the alias for my Microsoft account, the account itself is gone, and I can no longer register a new one.