Sign-in failed Error code: AADSTS5000225 Error message: AADSTS5000225: This tenant has been blocked due to inactivity.

Sarada Behera 10 Reputation points
2025-09-23T14:10:06.98+00:00

Sign-in failed

Error code: AADSTS5000225

Error message: AADSTS5000225: This tenant has been blocked due to inactivity.

Azure Policy
Azure Policy
An Azure service that is used to implement corporate governance and standards at scale for Azure resources.
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  1. Q&A Assist
    2025-09-23T14:10:07.3366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The error code AADSTS5000225 indicates that the tenant has been blocked due to inactivity. This typically occurs when a configured tenant is no longer in use, which can lead to unnecessary costs for your organization.

    If you encounter this error, it means that access to the tenant is restricted. Administrators can request reactivation of the tenant within 20 days of it entering an inactive state. If the tenant remains inactive for more than 20 days, it will be deleted and cannot be recovered.

    To resolve this issue, the tenant administrator should reach out to Microsoft support for assistance in reactivating the tenant.


    References:

    1 person found this answer helpful.

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