Sleep option doesn't appear in control panel

Anonymous
2024-01-16T22:43:52+00:00

The sleep button was missing, I did my research and in Control Panel -> System and Security -> Power Option -> Choose what the powers buttons do -> should apear to me and the option o sleep, at the bottom. The other thing is that when the sleep time pases the screen doesn't turn off, it stays on but fully dark. I'm using windows 11 in a Dell laptop

Windows for home | Windows 11 | Sleep and Power on, off

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  1. Lester Bernard Reyes 68,460 Reputation points Independent Advisor
    2024-01-17T02:00:34+00:00

    Hi Juan, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

    I understand the issue you have, there is nothing to worry I am here to help, this is happening due to 2 factors, first is that the power options are not configured well, and second is that there is an issue with the display driver of the PC, in this case, kindly follow the steps below:

    Method 1. Restore default power options

    -Press the Windows key + R then type:

    powercfg -restoredefaultschemes

    -Restart the PC and check.

    Method 2. Run power troubleshooter

    • Press the Windows key + R then type:

    msdt.exe /id PowerDiagnostic

    • Click OK then follow the prompts to run the power troubleshooter

    -Restart the device after

    Method 3. Do clean boot:

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    Troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Note: If none works, please let me know the make and model of your GPU/Display driver as we will run a clean installation of the GPU.

    Let me know how it goes and I hope that helps.

    Bernard

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  2. Anonymous
    2024-01-17T03:17:19+00:00

    Hi Bernand, thank you for replying

    I have been trying different methods the whole afternoon, and still can figure it out.

    During my tries I screw up and now not even the hibernate button apears

    Although before I follow you instructions, the options for "When I press the sleep button:" didn't appear to me, with the first method it show up again. I think ill still need your help, apparently none method have worked for me.

    i'l be waiting for your help,

    Juan

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  3. Lester Bernard Reyes 68,460 Reputation points Independent Advisor
    2024-01-17T04:13:00+00:00

    Hi Juan, thank you so much for replying, may I know the make and model of your GPU/Display driver as we will run a clean installation of the GPU.

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  4. Anonymous
    2024-01-17T15:18:34+00:00

    Can you guide me? I don't know how to do it

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  5. Anonymous
    2024-01-17T20:27:16+00:00

    Are you referring to this?

    1 person found this answer helpful.
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